Specification for Selection of Service Provider for Customer Services Call Center... Tender

Procurement Summary

State : Punjab

Summary : Specification for Selection of Service Provider for Customer Services Call Center (Opex Mode) for Pspcl by Owning, Operating and Maintaining It

Deadline : 05 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 119518411

Document Ref. No. : 334/7-CSIT

Financier : Self Financed

Purchaser Ownership : Public

Document Fees : ₹ 2950

Tender Value : Refer Document

EMD : ₹ 2000000

Purchaser's Detail

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Tender Details

Specification for Selection Of Service Provider for Customer Services Call Center (OPEx Mode) for PSPCL by Owning, Operating and Maintaining it.
Category: Miscellaneous Services
Organisation Chain: Department of Power||Punjab State Power Corporation Limited||IT Organization||CS and IT Implementation
Tender Category: Services
Product Category: Miscellaneous Services
Sub Category: NA
Form Of Contract: Tender cum Auction
Contract Type: Tender
Bid Validity(Days): 120
Period Of Work(Days): NA
Document Download / Sale Start Date: 21-May-2025 01:00 PM
Document Download / Sale End Date: 05-Jun-2025 05:00 PM
Bid Submission End Date: 05-Jun-2025 05:00 PM
Bid Opening Date: 06-Jun-2025 02:30 PM
EMD Amount in ₹: 20, 00, 000
Tender Value in ₹: NA
Tender Fee in ₹: 2, 950

Documents

 Tender Notice

Tendernotice_1.pdf

work_item_documents.zip