Item 2, 2. Renewal of Ivrs/Icms Software/Licence Complete all as Specified (Integrated... Tender

Procurement Summary

State : Haryana

Summary : Item 2, 2. Renewal of Ivrs/Icms Software/Licence Complete all as Specified (Integrated with Sms Package Apprx 1.6 Lakh Sms through any Internet Service Prov... (Quantity Required: 1 JOB)

Deadline : 20 Dec 2021

Other Information

Notice Type : Tender

TOT Ref.No.: 60923337

Document Ref. No. : GEM/2021/B/1745932

Financier : Self Financed

Purchaser Ownership : -

Document Fees : Refer Document

Tender Value : Refer Document

EMD : Refer Document

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Tender Details

Item Title: Item 2
Item Description: 2. Renewal of IVRS/ICMS software/Licence complete all as specified (INTEGRATED WITH SMS PACKAGE APPRx 1.6 lakh SMS through any internet service provider including conection SIM etc ) and as directed for the period of contract. Details of installed assests to be maintained by the Contractor under IVRS are as under:- (a) IVRS PC/server of make HP/IBM( LENOVO/HCL) based on intel core I3processor PC 4 GP RAM, 500GB HDD, 17 inch TFT color monitor, optical mouse and std 104 keyboard, CD writer/ dvd rom combo and full lenght PCI slot with :- (i) Microsoft window 7 OS (ii) Antivirus software (ii) Intel dialogic (4 port) voice processing card (iii) GSM Modem visiontek (iv) Small EPBx(3+8) Extension to enable call transfer software (v) 4 port voice exchange software (vi) Stufy user requirement (vii) Database design with location numbering (viii) Recording of hindi/english voice (ix) Report module Note : (a) Complaints should be printed in full A-4 size paper as per format provided by the department before start of contract. (bi) Stationary (paper), toner and repair of printer/PC, if defective shall be arranged by the contractors. (c) Panel charge @ RS 1500/- per day if complaints cell is non functional/ interupption due to software problem etc
Item Quantity: 1
Unit of Measure: JOB
Delivery Period (In number of days): 330
Start Date: 08-12-2021 10:08 PM
End Date: 20-12-2021 09:00 AM

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