Corrigendum: Call Center Communication as a Service (Ccaas) Model in Three Shifts... Tender

Procurement Summary

State : Kerala

Summary : Corrigendum: Call Center Communication as a Service (Ccaas) Model in Three Shifts (24x7) for a Period of 3 Years.

Deadline : 04 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 121817891

Document Ref. No. : ITD01/23/2024

Financier : Self Financed

Purchaser Ownership : Public

Document Fees : ₹ 11200

Tender Value : Refer Document

EMD : ₹ 200000

Purchaser's Detail

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Tender Details

Call Center Communication as a Service (CCaaS) Model in Three Shifts (24x7) for a period of 3 years.
Category: Facility Management Services
Organisation Chain: Kerala State Road Transport Corporation||Stores and Purchase
Tender Category: Services
Product Category: Facility Management Services
Sub Category: NA
Form Of Contract: Item Wise
Contract Type: Tender
Bid Validity(Days): 180
Period Of Work(Days): 365
Document Download / Sale Start Date: 23-Jun-2025 05:00 PM
Document Download / Sale End Date: 04-Jul-2025 06:00 PM
Bid Submission End Date: 04-Jul-2025 06:00 PM
Bid Opening Date: 05-Jul-2025 11:00 AM
EMD Amount in ₹: 2, 00, 000
Tender Value in ₹: 0.00
Tender Fee in ₹: 11, 200

Documents

 Tender Notice

Tendernotice_1.pdf

work_item_documents.zip