Providing customer and milk producer's grievance Tender - 139468574
BIHAR STATE MILK CO-OPERATIVE FEDERATION LTD. has floated a tender for Providing customer and milk producer's grievance redressal system and helpline executive to run the customer helpdesk. The project location is Patna, Bihar, India. The reference number is Tender Notice and it is closing on 05 May 2026.
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Procurement Summary
State: Bihar
Summary: Providing customer and milk producer's grievance redressal system and helpline executive to run the customer helpdesk
Tender for outsourcing of Agency for providing customer and milk producer's grievance redressal system and helpline executive to run the customer helpdesk at COMFED Hqr. Applications are invited from reputed agencies to provide customer and milk producer's grievance redressal system & helpline executives to run the Customer Helpdesk at Bihar State Milk Co-operative Federation Ltd. (COMFED), Patna. The selection of agency will be based on two-bid system. COMFED will short list the agency on the basis of their presentation and qualifying the technical criteria followed by opening of Commercial bid. Quality & Cost Based Selection (QCBS) method will be followed for final selection of the agency.