Complete Solution Support Comprising Itsm, Asset Discovery Event Management and Correlation... Tender

Procurement Summary

State : Maharashtra

Summary : Complete Solution Support Comprising Itsm, Asset Discovery Event Management and Correlation Along Resident Engineer Support for First Six 6 Months from Signoff, Support for 3 Years (6 Months On-Premis... (Quantity Required: 12 Pieces)

Deadline : 16 Dec 2022

Other Information

Notice Type : Tender

TOT Ref.No.: 75016648

Document Ref. No. : GEM/2022/B/2755730

Financier : Self Financed

Purchaser Ownership : Public

Document Fees : Refer Document

Tender Value : Refer Document

EMD : Refer Document

Purchaser's Detail

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Tender Details

Item Description: Support for 3 years (6 months on-premise support and remaining 30 months remote support)
IT Service Management fulfiller license - Concurrent user, IT Service Management Administrator license - named user, Discovery of assets along with Event management and correlation, Supply, Installation, configuration, and commissioning of solutionand Manpower training for the implemented solution., Complete solution support comprising ITSM, Asset discovery Event management and correlation along resident engineer support for first six 6 months from signoff BOQ Title Ticketing tool with ITIL framework
Item Title: Complete Solution Support Comprising Itsm, Asset Discovery Event Management and Correlation Along Resident Engineer Support for First Six 6 Months from Signoff
Item Quantity: 12
Unit of Measure: Pieces
Delivery Period (In number of days): 70
Start Date: 21-11-2022 12:56 PM
End Date: 16-12-2022 04:00 PM

Documents

 Tender Notice

Bid_Document_4023223.pdf

Specification_Document.pdf

BOQ_Document.csv