Appointment of an Agency for Operating the Apdcl Tender - 145982020

ASSAM POWER DISTRIBUTION COMPANY LIMITED (APDCL) has floated a tender for Appointment of an Agency for Operating the Apdcl Customer Call Centre. The project location is Guwahati, Assam, India. The reference number is APDCL/CGM_CRMS/CCC/2026/256 and it is closing on 20 Aug 2026. Suppliers can request Register free of cost to get the complete Tender details and download the document.

Procurement Summary

State: Assam

Summary: Appointment of an Agency for Operating the Apdcl Customer Call Centre

Deadline: 20 Aug 2026

Posting Date: 27 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145982020

Document Ref. No.: APDCL/CGM_CRMS/CCC/2026/256

Financier: Self Financed

Purchaser Ownership: Public

Document Fees: ₹ 12000.00

Tender Value: ₹ 199610334

EMD: ₹ 6000000

Purchaser's Detail

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Tender Details

Appointment of an agency for operating the APDCL Customer Call Centre

Category: Manpower Supply
Organisation Chain: Assam Power Distribution Company Ltd||CGM - (CR - M and S)

Tender Category: Services

Product Category: Manpower Supply

Sub Category: NA

Form Of Contract: Turn-key

Contract Type: Tender

Bid Validity(Days): 180

Period Of Work(Days): 730

Document Download / Sale Start Date: 27-Jul-2026 11:00 AM

Document Download / Sale End Date: 20-Aug-2026 05:00 PM

Bid Submission End Date: 20-Aug-2026 05:00 PM

Bid Opening Date: 24-Aug-2026 02:00 PM

EMD Amount in ₹: 60, 00, 000

Tender Value in ₹: 19, 96, 10, 334

Tender Fee in ₹: 12, 000
Tender ID: 2026_APDCL_53219_1