Annual Technical Support of Call Centre Solution Tender - 132721383

CENTRE FOR RAILWAY INFORMATION SYSTEMS (CRIS) has floated a tender for Annual Technical Support of Call Centre Solution Software-Convox Ccs with Updates or Upgrades.. The project location is New Delhi, Delhi (NCT), India. The reference number is 01255435 and it is closing on 08 Jan 2026. Suppliers can request Register free of cost to get the complete Tender details and download the document.

Procurement Summary

State: Delhi (NCT)

Summary: Annual Technical Support of Call Centre Solution Software-Convox Ccs with Updates or Upgrades.

Deadline: 08 Jan 2026

Posting Date: 26 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 132721383

Document Ref. No.: 01255435

Financier: Self Financed

Purchaser Ownership: Public

Document Fees: Refer Document

Tender Value: Refer Document

EMD: Refer Document

Purchaser's Detail

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Tender Details

Procurement of Annual Technical Support of Convox Call Centre Solution Software for one ye ar[29.01.2026 to 28.01.2027] ]

Contract Category: Expenditure
Contract Type : Mixed (Goods/Service/AMC)

Tender Type : PAC - Indigenous

Contract Category : Expenditure

Evaluation Criteria : Itemwise/Consigneewise

Bidding System : Single Packet

Pre-Bid Conference Required : No

Pre-Bid Conference Date Time : Not Applicable

Tendering Section : P 1

Inspection Agency : CONSIGNEE

Publishing Date / Time : 26/12/2025 10:56 Item Category General

Procure From Approved Sources : No

Approving Agency : Not Applicable

Closing Date Time : 08/01/2026 15:30

Validity of Offer ( Days) : 60

Ranking Order for Bids : Lowest to Highest

Advertised Value :

Tender Doc. Cost (INR) : 0.00

Earnest Money (INR) : 0.00
At (Location) GM/EPS, CRIS Delhi 1.00 Yearly