Everything You Must Know About the e-Procurement Process for the Government of NCT of Delhi [Official Sources Only!] Other Services

Delhi is one of the fastest-growing Indian cities with an estimated GSDP of₹11,07,746 Crore, which contributes around 4% to the country's Gross Domestic Product. 

The country's capital is growing across various sectors, including services, infrastructure, construction, healthcare, and more, making the city develop holistically. To grow these sectors, the government issues Delhi Tender opportunities along with Tender Document, which outlines guidelines and procedures to regulate procurement processes. 

In this blog, we'll discuss many essential guidelines and procedures every vendor or contractor must know to navigate Delhi's stringent public guidelines. 

Understanding Public Procurement Processes in Delhi 

The Public procurement process in Delhi follows a structured mechanism designed to ensure transparency, competition, and accountability in government spending. Governed by Delhi Government Procurement Guidelines and General Financial Rules, these processes are applicable across varied departments, agencies, and public bodies operating under the Delhi administration. 

Below, we've mentioned Delhi's public process in six simple steps that enables you to apply for the Delhi governemnt tendering opportunities. 

1. Need Assessment and Planning 
2. Bid Issuance 
3. Tender Advertisement 
4. Bid Submission and Evaluation 
5. Negotiation and Award Contract 
6. Contract Management and Completion 

So now when you know the exact steps, let's elabroate and go deeper. 

Step 1: Need Assessment and Planning 

When the Delhi government or public undertakings identify the need for specific goods, services, or works aligned with the state development goals within sectors like infrastructure, healthcare, agriculture, etc., the procuring entities plan for the procurement. 

Step 2: Bids Issuance 

Once the need is identified and planning is completed, the procuring authorities release a formal tender with several requirements, terms, and conditions. These authorities issue tenders on the Delhi Govt E-Tender portal in the form of open tendering, restricted, and single-source procurement, based upon the size and complexity of the project. Moreover, Delhi's procuring agencies also use GeM (Government e-Market) for online procurement, mainly for buying goods.

Step 3: Tender Advertisement 

Following the state guidelines, Delhi tendering opportunities must be published and advertised on public platforms like government portals and newspapers to reach a wider audience base and attract more qualified bidders. 

Step 4: Bid Submission and Evaluation 

Bidders must properly read the tender document before submitting the bids. Make sure to properly include pricing, clear deadlines, and technical expertise, while adhering to specified requirements. You must pay attention to detail to increase your chances of getting passed the bid. 

Additionally, as per the Delhi Public Procurement Order, the procuring agency gives more preference to local authorities, which can boost domestic production and support local business. 

Step 5: Negotiation and Award Contract 

Once the bid evaluation is completed, both parties must mutually negotiate and agree to the final terms and conditions, involving the scope of work, price, delivery timelines, and quality standards. 

Step 6: Contract Management and Completion 

When the contract is signed, the qualified bidder starts working based on the promises. The concerned procuring entity closely monitors the projects to ensure that selected bidders adhere to required timelines and quality standards.

Vendors must regularly report to authorities about the project. Once a vendor delivers a project, the authorities check everything and make the final payment. 

Standard Procurement Guidelines for Delhi 

Here are some of the standard procurement guidelines for Delhi that enable you to maintain compliance during the public procurement process. We have provided document links for all types of manuals below. 

For the Procurement of Works 

To gain more insight, clickhere to download the official manual. 

Related to Preliminary Examination: 

• Bidders must not contact the Procuring Entity regarding any matter related to the bid during the bidding process, particularly from bid opening to the time of contract award. Bidders may contact us on request and with prior written permission. 

• If a bidder tries to influence the Procuring Entity for bid evaluation, bid comparison, or contract award decisions, it will negatively affect the process and can result in the rejection of the bidder's bid. 

• Delhi Tenders may remain unresponsive in case of several conditions: 

(i) If submitted tenders are not in the required format, unsigned, or not signed following the stipulations in the tender document. 

(ii) If EMD is not provided or an exemption is claimed without acceptable proof of exemption. 

(iii) If the bidder does not fall under any eligibility criteria. 

• Tenderers must have the right to question the procuring entities for rejection of bids at the Techno-Commercial Stage. 

• Negotiations are not conducted normally, but under rare circumstances. You read it in detail in the document above the document. 

For the Procurement of Goods 

To gain more insight, clickhere to download the official manual. 

Reservation of Procurement of a certain class of Products:

• The Pharmaceutical Purchase Policy, 2013, is intended to ensure (i) drug security of the nation, (ii) availability of quality medicines at low prices to the masses, (iii) optimum utilization of the installed capacity, and to provide a necessary fillip in reviving these ailing pharmaceutical CPSEs. 

Forms of Securities, Payment Terms, and Price Variations: 

• Bid Security (also known as Earnest Money Deposit) is obtained from respective bidders along with their bids to create a safeguard against bidders withdrawing or altering its/his bid during the bid validity period in case of advertised (OTE and GTE tenders) or limited tender enquiry. 

• Bidder's bid security shall be fortified in case the bidder withdraws or amends/its tender or impairs/derogates from the tender in any respect within the period of validity of the tender or in case the successful bidder fails to furnish the required performance security within the specified period. 

• Performance Security/Performance Bank Guarantee (PBG)/Security Deposit (SD) is often obtained from the successful bidder awarded the contract. The Performance Security would vary between 5-10% of the total value of the contract as specified in the bid documents. 

• The Performance Security would be fortified and credited to the procuring entity's account in case of breach of contract by the contractor. However, if the contractor duly performs and completes the contract, the amount would be refunded to the contractor without interest in all respects, but not more than 60 days after completion of all such obligations. 

• When it comes to works and capital equipment, the procuring agency often issues a defect liability/warranty clause against defects arising from design, material, workmanship, or any omission on the part of the vendor or contractor during a specified period of months from the date of commissioning or the date of dispatch in case of goods. 

• Bank guarantees submitted by Delhi tenderers/suppliers in the form of EMD/performance securities must be immediately verified by the issuing bank before acceptance. 

• In case of Terms of Payment for Domestic Goods, where the terms of delivery are for Dispatching Station, the payment terms, based upon the value and nature of goods, mode of transportation, etc., would be 60% to 90% on proof of dispatch and other related documents and balance on receipt at site and acceptance by the consignee.   

For the Procurement of Consultancy and Other Services 

To gain more insight, clickhere to download the official manual. 

About PPD: 

• The Indian Government has created a Procurement Policy Division (PPD) in the Department of Expenditure, Ministry of Finance, to promote uniformity and harmonization in the public procurement processes. 

Applicability of the Manual: 

• Guidelines mentioned under this manual will not be applicable to projects funded by the World Bank and other International Funding Agencies. 

Related to MSMEs: 

• The Indian Government has also created the Procurement Policy for Micro and Small Enterprises, 2012 [amended 2018 and 2021] in exercise of the powers conferred in Section 11 of the Micro, Small, and Medium Enterprises Development (MSMED) Act 2006. 

• All the MSMEs (Micro and Small Enterprises) registered under Udyam Registration can have benefits under the policy. 

• Delhi's procuring authorities provide MSMEs with tender documents free of cost, exempting them from payment of earnest money deposit to reduce the transaction cost of doing business. However, a Performance Bank Guarantee is not exempted under this policy. 

• The procuring entities are required to stipulate their tender-specific criteria for the award of a contract to avoid any ambiguity during the bid evaluation process. 

About the Eligibility of 'Class-I Local Supplier'/‘Class-II Local Supplier’/ ‘Non-local suppliers’ for different types of procurement: 

• While the Nodal Ministry/Department has communicated that there is sufficient local capacity and local competition, only Class-I local suppliers would be eligible to bid, irrespective of purchase value. 

• Only 'Class-I local supplier' and 'Class-II local supplier' would be eligible to bid on procurements undertaken by procuring entities, but not in the case when a Global tender enquiry has been issued. 

How to View Delhi Tenders on TendersOnTime? 

Below, we've mentioned certain steps to define how to view Delhi tenders on TendersOnTime. 

Step 1: Log In or Register

Visit the TendersOnTime site homepage. Tap on the Log In or Register icon at the top right corner of the display. 

Step 2: Search for Tenders 

Once you're logged in, tap on the search bar above and type Delhi to see the Delhi tender opportunities. 

Step 3: Filter Search Results 

After searching for Delhi tenders, you can even apply various filter options, which involve tender type, industry type, and publication date to refine search results as per your business profile. 

Step 4: Review Tender Details. 

Click on any tender opportunity that you find interesting and relevant to view its detailed information. It may include information like: 

• Tender Description
• Contact Information
• Project Timeline
• Eligibility Criteria
• Bid Submission Guidelines
• Bid Submission Date
• Tender Documents

Moreover, you can also click here to directly visit the TendersOnTime Delhi page:https://www.tendersontime.com/india/delhi-tenders/

Frequently Asked Questions 

Q1. What is the customer care number of eProcurement Delhi?

You can contact the eProcurement Delhi Helpdesk at 1800-233-7315 (toll-free). For technical support, you can also email them at cppp-nic@nic.in. 

Q2. Where can I find government tenders for Delhi?

For Delhi Tenders, you must visit the Delhi e-procurement portal:https://govtprocurement.delhi.gov.in/nicgep/app and the Government e-Marketplace. If you want to avoid the hassle of navigating through thousands of tendering opportunities, you can go with TendersOnTime to easily find the tendering opportunities matching your business profile.

Q3. Who can participate in Delhi government tenders?

An individual, company, MSME, or registered vendor meeting specified technical and financial criteria is eligible for Delhi Tenders.

Q4. Is registration mandatory to bid on Delhi tenders?

Yes, you must register on the respective e-procurement portal and obtain a valid Digital Signature Certificate (DSC) to submit bids online.

Q5. How can I stay updated on new Delhi tenders?

You can subscribe to the TendersOnTime tender alert to get timely updates regarding tendering opportunities based on your profile.