Upgrading Information Technology Network Tender in Togo - 50868241

Tenders are invited for Upgrading EBID-s Information Technology Network.
TERMS OF REFERENCE FOR UPGRADING EBID-S INFORMATION TECHNOLOGY NETWORK
I. BRIEF PRESENTATION OF EBID
The ECOWAS Bank for Investment and Development (EBID) is an international financial institution owned by the fifteen (15) ECOWAS Member States of Benin, Burkina Faso, Capo Verde, Côte d`Ivoire, the Gambia, Ghana, Guinea, Guinea-Bissau, Liberia, Mali, Niger, Nigeria, Senegal, Sierra Leone and Togo.
The authorized capital of EBID is one billion Units of Account (UA) and is divided into one million (1, 000, 000) shares of a nominal value of UA one thousand (1000) each.
1. The corporate object of EBID shall be to:
a. grant loans and provide guarantees for the financing of investment projects and programmes relating to the economic and social development of Member States, participate in the capital of public and private or mixt Companies and carry out all other investments with special priority to:
i. projects or programmes which by their nature or scope concern at least two Regional Members States; especially projects to establish regional integration enhancing infrastructure and all other development projects in both the public and private sectors.
ii. projects or programmes aimed at strengthening the economies of the least developed Member-states of the Community, and reconstructing countries which experienced serious armed conflicts or socio-political crises;
iii. projects or programmes which contribute towards making the economies of the Community increasingly complementary, and special programmes and projects designed to fight poverty and social inequality.
b. Mobilize resources within and outside the Community, for the financing of such investment projects and programmes;
c. provide such technical assistance as may be needed in the Community for the study, preparation, financing and execution of development projects or programmes;
d. receive and manage, in conformity with Protocol A/P1/7/96 of 27 July1996 relating to the conditions of application of the ECOWAS Community Levy and by virtue of any other relevant provision, the portion of the resources of the Levy meant for the financing of Community development activities;
e. manage all Community special funds relevant to its object;
f. undertake any commercial, industrial or agricultural activity where such an activity is secondary to its object or necessary for the recovery of its debts.
The governing bodies of EBID are:

• a Board of Governors (General Assembly), the highest body made up of

representatives (Ministers of Finance) of ECOWAS Member States;

• a Board of Directors appointed by the Board of Governors;

• a Senior Management (a President and two Vice-Presidents) responsible for

the day-to-day running of the Bank.

II. BACKGROUND

EBID has an information system supported by a well-developed IT infrastructure.

Users of the information system have access to various resources and the Internet.

As part of the upgrading of human resources management systems, a new and

comprehensive human resources information system (HRIS) has been put in place.

A business continuity plan (BCP) has been developed in accordance with ISO 22301,

which includes an IT continuity plan (ICP).

Several documents have been produced in the areas of security, governance and

information technology management in order to implement best practices and comply

with recommended standards.

In order to identify potential threats with a view to eliminating/reducing them, EBID

commissioned a security audit of its IT system.

The main duties of the consultant engaged through an international competitive bidding

process were to

• Assess the vulnerability of the security of the Bank`s IT system;

• ap the risks run and the impacts of a malfunction on production;

• Evaluate the optimal need for human resources with respect to available

resources, for a better analysis and adequate management of the risks

involved;

• Make recommendations to mitigate the risks identified;

• Prepare an implementation plan and the requirements for the selected

solutions.

At the end of the audit assignment, several recommendations were made, including

the upgrading of the Data centre and the improvement of the IT network.

A new Data centre has been built. It meets all recognized standards in the field,

namely:

4

• Availability;

• Efficiency;

• Security;

• Safety;

• Resilience and business continuity;

• Capacity;

• Scalability;

The next phase involves upgrading the IT network to enhance all the functions of the

different levels of the OSI model and reinforce the security of the information system,

for which this call for proposals is being made.

III. OBJECTIVES

The objective of this call for proposals is to implement the recommendations on the

upgrading of the Bank`s IT network.

5

IV. CONTENTS OF THE ASSIGNMENT

The consultant`s assignment involves upgrading EBID`s IT network by providing,

installing and commissioning network hardware and software as well as providing all

required services in the following areas:

• Managing the sharing and security of the LAN Internet connection;

• Replacing certain network assets (switch, router, ASA firewall, etc.) that are

obsolete or no longer have technical support;

• Extending the Wi-Fi using the same make and brands of the existing

equipment (adding a 2nd AP on each floor, wiring and proving network sockets

for additional Aps in the corridors).

• Extending Cisco ISE licences from 100 to 400.

• Implementing a network-based VPN to provide remote access (outside the

bank) to business applications;

• Implementing a LAN network monitoring and protection tool (network

operating status, monitoring and controlling data going through the network,

detecting network intrusion, network protection against intrusion, etc.);

• Optimising cabling and network in general;

• Refurbishing the small computer room on the ground floor on the right-hand

side of the building, where the switches for the office sockets are located;

• Network certification, identification and labelling of network outlets and patch

panels;

• The transfer of skills to staff.

The Consultant shall therefore take account of the following:

• The equipment installed must be scalable without interrupting existing

equipment from running;

• Solutions (hardware and software) must be flexible, compatible with existing

systems and scalable;

• All equipment installed should be tested and certified prior to commissioning;

• The installations must be carried out with the participation of the teams of the

IT Department.

V. DELIVERABLES

This contract involves the supply, installation and commissioning of network equipment

and software by the firm, for EBID`s IT system (as described in the table below).

The firm is required to provide the following services:( the technical specifications of

each equipment and software as well as the exact quantities are presented in the

annex to this report.

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Heading

N°

Description Units Quantity

1

Managing the sharing and security of

the LAN Internet connection

1-1

Configuration of the sharing and

management of the LAN Internet

connection.

2

Replacement of certain network

components (switch, router, ASA

firewall, etc.)

2-1

Provide the following equipment and

software:

- eight (08) Cisco switch

- two (02) Cisco routers

- two (02) Cisco firewalls

- one (01) Cisco access control

- two (02) Cisco distribution switches

2-2

Installation and configuration of the new

equipment supplied, taking account of

existing configurations for normal network

operation,

Improve the configurations if necessary

3 Extension of the Wi-Fi

3-1

Provide the following equipment :

- 30 Cisco APs (15 additional APs and 12

APs for floors without them: 1D, 4D, 10D,

2G, 9G, 13G, and 03 replacement APs)

3-2

- Wiring and installation of 27 network

sockets in the corridors for the extension of

WIFI, relocation of existing sockets to

space out the 2 APs per floor

3-3

Provision of 300 additional Cisco ISE

licenses (from 100 to 400 base, Plus and

APEX licenses)

4 Setting up a VPN based on the network

4-1

Set up a VPN network for the secure

remote use of business applications

outside the bank (e.g. HRIS, accounting,

banking software, Intranet, etc.).

4-2 Configuration of client access

Implementation of a LAN network

monitoring and protection tool (network

operating status, monitoring and

control of data passing through the

network, network intrusion detection,

network protection against intrusions,

etc.).

7

5

-

1

Supply and installation of tool for

monitoring the proper functioning of the

network, monitoring and control of data

crossing the network, intrusion detection

and alert for network protection in case of

attack

6

Upgrading the cabling and network in

general

6

-

1

Checking the good operating condition and

updating the firmware (IOS) of existing

network assets

6

-

2

Check the entire network cabling

(connection to network assets, patch panel,

network jacks, cable routing, etc.;)

6

-

3

Checking the good operating condition of

the network (network transmission speed,

network architecture, etc.)

6

-

4 Correction of anomalies identified

7 Refurbishment of the small UPS/regulator

room on the ground floor

7

-

1

Upgrade the 2 rooms (wall instead of

glass), air conditioning, fire detector and

extinguisher, rack to store network assets,

storage of cables, control of doors to the

Datacenter access control system, etc.).

8

Network certification, identification and

labelling of network jacks and patch

panels

8

-

1

Identify all office network jacks and their

connection to the patch panels

8

-

2 Label all identified jacks

9 Services 9.1 Project management (planning,

implementation and supervision)

9.2

Installation, configuration, testing and

laun