Procurement Summary
Country: Zambia
Summary: The Zambia Governance Foundation for Civil Society (ZGF) seeks to engage a qualified consultant to develop, set up, and fully operationalize a community feedback mechanism integrated into the SAY Zambia platform. The primary objective is to design, d
Deadline: 31 Jul 2026
Posting Date: 28 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 146099422
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Zambia Governance Foundation for Civil Society (ZGF) seeks to engage a qualified consultant to develop, set up, and fully operationalize a community feedback mechanism integrated into the SAY Zambia platform. The primary objective is to design, deploy, and operationalize a multi-channel feedback intake system that captures feedback from Facebook Messenger, WhatsApp, and KoboCollect, consolidating submissions into a centralized database. The system will distinguish sensitive feedback from normal feedback, support anonymous submissions, and provide a smart moderator dashboard for managing feedback cases. The consultant will also produce a costed Phase 2 architecture and integration plan for a USSD shortcode to be added later.
Documents
Tender Notice