Sv-Kwa-260520-004 Operation of Swm It'S Shdsl Tender - 143392433

Procurement Summary

Country: Germany

Summary: Sv-Kwa-260520-004 Operation of Swm It'S Shdsl Infrastructure as a Managed Service

Deadline: 17 Jul 2026

Posting Date: 16 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143392433

Document Ref. No.: 413025-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72000000 - IT services: consulting, software development, Internet and support
64210000 - Telephone and data transmission services

Purchaser's Detail

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Tender Details

SV-KWA-260520-004 Operation of SWM IT's SHDSL infrastructure as a managed service A managed service for the operation of SWM's SHDSL infrastructure is being advertised. This technology is used to establish decentralized technical locations over existing ones Connect copper lines to the SWM network if fiber optics are not available there. Among other things, technical systems in the areas of heating, cooling, gas and water are affected. The contractor takes over the operation of the SHDSL components as well as the associated management system. This includes, above all, the ongoing analysis and maintenance of the infrastructure, the processing of faults and support in error diagnosis. However, the client remains responsible for certain areas, for example for the higher-level network, the passive copper cabling, the power supply of many peripheral systems and the central ticket system. Faults are created exclusively by the client in the ticket system, either manually or automatically Monitoring. The contractor processes these tickets according to the agreed processes and deadlines. In addition, the contractor creates a technical monitoring concept, while the technical setup and operation of the monitoring is carried out by the client remain. The contract is for three years, with the possibility of an extension of two twelve-month periods. At the beginning there is a transition phase in which access is set up, knowledge is transferred and...
Document Type: Contract Notice Reference Number: SV-KWA-260520-004 Contract Type: services Doc Title: SV-KWA-260520-004 Betrieb der SHDSL-Infrastruktur der SWM IT als Managed Service Dispatch Date: 2026-06-15 Publish Date: 2026-06-16 Submission Date: 2026-07-17

Documents

 Tender Notice