Supply, Installation, Commissioning Tender in Togo - 30866322

Procurement Summary

Country: Togo

Summary: Supply, Installation, Commissioning and Maintenance of Automated Teller Machines (ATM)

Deadline: 29 Mar 2019

Posting Date: 20 Feb 2019

Other Information

Notice Type: Tender

TOT Ref.No.: 30866322

Document Ref. No.: ETIGPATMRFP001/2019

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

30123200 - Automatic cash dispensers

Purchaser's Detail

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Tender Details

Request for proposals are invited for Supply, Installation, Commissioning and Maintenance of Automated Teller Machines (ATM).
1 GENERAL REQUIREMENTS

1.1 Hard Disk Encryption (HDE)

1.2 Remote Bios Management

1.3 Intel Core i5 processor

1.4 Memory: 8GB RAM

1.5 512 GB HDD or above

2 TYPE OF ATM

2.1 Front loading TTW

2.2 Front loading Lobby

2.3 Front loading Standalone

2.4 Front loading drive-through

2.5 Rear loading TTW

2.6 Rear loading Lobby

2.7 Rear loading Standalone

2.8 Rear loading drive-through

3 ATM SAFE

3.1 The security enclosure must conform to the

UL-437 or CEN-1 or equivalent standard

(attach certificate)

3.2 The security enclosure must employ two

locks so that dual control can be implemented

4 ATM CAMERA

4.1 Software driven USB camera for transactionbased image or video capture

4.2 Dual Camera (Portrait & Cash Slot)

4.3 Application for central searching and viewing

with card number, Transaction ID, date &

time, etc.

4.4 Support for capture initiation for cardless

transactions

4.5 Support superimposing date, time and

transaction data on the recorded

images/video

5 ATM SCREEN

5.1 Color Consumer LCD/LED display

5.2 Sunlight

-readable display

5.3 Touchscreen

5.4 Vandal glass

5.5 Privacy filter

5.6 Size: 15.1’’ (1024 x 768 pix) 6 DISPENSER

6.1 Vacuum / Friction Pick technology of

international Standards

6.2 Multi

-media dispenser capable of dispensing

Bank of currency, travellers’ cheques,

coupons, stamps, travellers cheque, vouchers

tickets, etc

6.3 Capable of handling soiled but issuable and

mixed currencies as well as retract and purge

notes

6.4 Currency cassette must auto

-lock when

removed from the pick unit

6.5 The dispenser should have Additional Divert

Cassette for retracted notes to distinguish these

from rejected notes

6.6 Currency dispensing capacity should allow

for dispensing 60 or more notes at a time.

6.7 Currency holding capacity should not be less

than 2, 500 notes per cassette

6.8 Video/audio or suitable indication/signal to

confirm proper insertion of cassette

6.9 Must be able to give a Media low indication

for each dispenser cassette

6.10 Currency cassettes must have a tamper

indicator or unique key

7 CARD READER

7.1 The card reader should be capable of reading

tracks one, two and three as per ISO standard

or MasterCard/Visa, MPU, UPI, JCB Card

format

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7.2 Motorized Card Reader must be Hybrid and

be EMV 4.0 or above compliant. Capable of

reading smart card, chip card/HYCO card as

well as card with magnetic encoding

7.3 Valid EMV Level 1 Approval

(Contact/Contactless)

7.4 The ATM must have a contactless / near

-

field communication (NFC) reader

7.5 Motorized Card reader must incorporate

active anti

-skimming protection capable of

remote alerts to monitoring systems

8 INTELLIGENT DEPOSIT

8.1 Cash deposit with support for multi

-currency

accept

8.2 Cash deposit with support for fake note

detection

8.3 Cash recycler

8.4 Media acceptor for both cash and cheques

8.5 Composite template for currencies in the

Ecobank scope (provide list)

9 KEYBOARDS

9.1 Weatherized PIN Pad (water resistant)

9.2 Support for 3DES encryption and DAPI7

firmware in PIN Pad

9.3 Tamper resistant PIN Pad featuring

automatic destruction of secret keys in case of

attempt to interfere with the encryption

system

9.4 Tactile data entry devices, enabling visually

impaired persons to use the ATM

9.5 PCI and EMV Compliant PED

9.6 Physical/emulated customer QWERTY

keyboard for alphabetic data entry

9.7 PIN Pad privacy cover

10 MISCELLANEOUS FEATURES

10.1 Fascia & Advert light

10.2 Fascia Convex mirror to allow users see

oncoming intruders

10.3 Public & Private Audio for voice guidance

and/or advertising

10.4 Secured access keys to all compartments

including the top box

10.5 Logical USB interface security

11 ATM SOFTWARE

11.1 NDC protocol compatible Transaction

Processing Application

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11.2 Support for Transport Layer Security

(TLS1.2 or above)

11.3 Support for central device & application

status monitoring (interfacing via web

services to Aptra Vision preferred)

11.4 Support for cardless transactions

11.5 Support for EMV card processing (Valid

EMV Level 2 / Kernel approval)

11.5 Support for centralized Software distribution

& administration

11.6 Support for centralized electronic journal

parsing and archiving

11.7 Support for centralized control and

compliance via McAfee ePO and SolidCore

11.8 MS

-Windows 10 or equivalent OS hardened

to allow only the required services/ports and

block all other services/ports

to prevent malware attacks on the ATMs

12 POWER

12.1 In

-built Switching Mode Power Supply to work

on 230 V 50HZ power supply.

Support input voltage of 230V AC at 50Hz

with ±5% variation

12.2 In

-built UPS with minimum backup time of 2

hours for ATM

INFORMATION SECURITY

13 PHYSICAL SECURITY FEATURES

13.1 Anti

-Card or Cash Trapping designs on ATM

machines

13.2 Design

-prevention to detect fraudulent check

deposit

13.3 Integrated anti

-skimming tools

13.4 Design

-measures like ink staining and

anchoring mechanisms

14 Other requirement

14.1 Heat sensors on ATM

14.2 Seismic or vibration sensor on ATM

14.3 Remote cryptographic/key management

compatible

14.4 Equipped with mechanism to prevent or deter

attacks aiming at retaining cards making it easy

for recovery by attackers when cardholder

leaves the ATM

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14.5 Subsequent to production but prior to

shipment from the manufacturer’s facility, the

ATM and any of its components are stored in

a protected, access-controlled area or sealed

within tamper-evident packaging to prevent

undetected unauthorized access to the device

or its components.

14.6 The ATM should have an inbuilt anti skimming

device to detect card cloning

14.7 The ATM should have a mechanism/feature to

detect;

-Physical tampering/planting of fake

keyboards to capture PINs

-‘Wiretapping’ to install malware for cash out

fraud

The ATM should be capable of notifying the

responsible staff about the above breaches

when they occur

14.8 Before installing a new ATM, the Affiliate

InfoSec staff must verify the device to detect

any physical tampering and scan for a possible

malware installation

14.9 The ATM should have a Receipt Printer.

Documents

 Tender Notice