THE KAIZEN COMPANY (KAIZEN) has floated a tender for Security Guard Services. The project location is Liberia and the tender is closing on 29 Jun 2018. The tender notice number is RFP/KZN-LL/18/004, while the TOT Ref Number is 24263312. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Liberia

Summary : Security Guard Services

Deadline : 29 Jun 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 24263312

Document Ref. No. : RFP/KZN-LL/18/004

Competition : ICB

Financier : United States Agency for International Development (USAID)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : THE KAIZEN COMPANY (KAIZEN)
Gbarnga, Bong County
Liberia
Email :operations@learninglinks-liberia.com
URL :http://www.thekaizencompany.com/

Tender Details

Request for proposals are invited for Security Guard Services for the Kaizen Learning Links’ USAID-Funded project in Gbarnga, Bong County, Liberia.

The Kaizen Company (Kaizen) invites firms to participate in this competitive solicitation for security guard services. Kaizen reserves the right to reject any and all offers, to add, delete, or modify any element of the solicitation at any time without prior notification and without any liability or obligation of any kind. This RFP does not obligate Kaizen to enter into a contract nor does it obligate Kaizen to pay any costs incurred in the preparation of submission of any response.

DESCRIPTION OF SERVICE

The Kaizen Company (Kaizen) is seeking a qualified Security Guard Firm for the USAID-funded Learning Links project in Gbarnga, Bong County, Liberia. Kaizen is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities based in Washington, DC (USA). We leverage existing knowledge, technology and new media, and local peer networks to support local reforms.

The USAID/Learning Links project aims to improve literacy and numeracy skills of girls who have left school due to pregnancy in Bong County and provide quality, accessible, and reliable education resources for out-of-school girls. In line with USAID/Liberia and USAID's global education strategy, the project will improve children and youths' literacy and numeracy skills; expand access to education in regions witnessing crisis and conflict; and foster innovation in education.

Invitation for Bid Instructions

Kaizen Company reserves the right to reject non-responsive proposals and to conduct negotiations with the successful bidder to the extent deemed necessary and appropriate, prior to final contract execution.

The successful bidder will be responsible for providing 24-hour uninterrupted Security Guard Services at: 1. Kaizen Learning Links’ Office in Brooklyn Community, Gbarnga City, Bong County, Liberia.

Scope of Work – Specific Bidder Requirements

The successful bidder will demonstrate understanding of, and compliance with, all specifications set forth in this section in the proposal.

A. Guard Alertness

Security Guard personnel on duty shall remain awake at all times and shall be alert to any unusual noises,
odors or smoke, which may be indicative of a fire or some untoward incident occurring on Kaizen Learning
Links’ office.
B. Incident Reporting
The security guard on duty shall be responsible for notifying the appropriate agency (fire, police) when an
incident occurs. Additionally, the security guard will immediately notify the security supervisor and
complete an incident report detailing the circumstances surrounding the incident. Incident reports will be
submitted to the security supervisor with copies submitted to the Program Director. Reports shall include
any actions taken regarding (1) any office found open afterhours; (2) any unusual activity; and (3) any
safety-hazard discovery, and actions taken.
C. Hourly Rounds
Security guards will make rounds at least once every hour. During each round, guards will check all exterior
doors to assure they are locked and have not been tampered with. Office occupants are responsible for
locking their office doors prior to leaving for the day.
D. Visitors Log
Visitors Logs will be maintained at the security desk at the entrance of each facility. Security guards will
assure that all visitors sign in and out prior to entering and before leaving the facility. Security guards shall
also ensure that each visitor receives a temporary visitor’s badge which must be worn by all visitors while
on/in a Kaizen Learning Links’ office.
E. End of Shift Procedures
1. At the end of each shift, each security guard shall complete a narrative report detailing all incidents that
occurred during his/her tour of duty. In the event that nothing significant occurred during the shift, the
report will indicate as such.
2. At the end of each shift, before being relieved, security guards will prepare and sign all security check
sheets and incident reports, brief the relieving security guards and turn over all necessary equipment to
the relieving officer.
F. Image
Security guards represent Kaizen to the public. It is therefore essential that they present a neat, wellgroomed
appearance at all times. Uniforms must be clean and pressed, shoes polished, and hair neatly
groomed.
G. Equipment
The following is a list of equipment used by security personnel:
1. Batons
2. Flashlight
3. Radio and/or other telecommunications device
5. Other items only if approved by the security director.
H. Firearms
Firearms will not be carried by assigned security personnel at any time in the Kaizen Learning Links’ office.
I. Use of Force
Security guards may occasionally find it necessary to resort to the use of force in the performance of their
duties. It should be clearly understood that force may be used only when all other measures have failed,
and then only the minimum force necessary to accomplish the objective may be used.

J. Labor Laws
The security firm will respect and comply with all Government of Liberia Labor Laws, including Liberia's
minimum wage law and maximum hours of work (8 hours per day and 48 hours per week).
K. Benefits
The security firm will provide its security personnel with basic non-wage compensation in addition to their
normal wages or salaries. These basic benefits to include sick leave, annual leave, and medical coverage.
L. Insurance
The security firm will ensure it has liability insurance to protect its security personnel in the event of a
fatality, or injury resulting from workplace conditions or practices. Learning Links will not be responsible
for any injuries or fatalities as the security firm will absorb all liabilities related to their staff on Learning
Links’ Staff.
M. Gender
The security firm will ensure it applies a 10% gender quota by recruiting female security personnel.
Contract Award Period:
The contract to be awarded will be for the period is 1(one) year with an option of another additional one
(1) year, which will be subject to favorable evaluation of vendor performance.
REQUIRED STAFFING & WORK SCHEDULES
DESCRIPTION OF SERVICES:
Contractor shall provide 24-hour/7-day per week security services at Kaizen Learning Links’ office as
described in the “Staffing schedule” section of the RFP, below. Contractor must provide proof of eligibility
to work in Liberia (Business Registration Certificate and other necessary documents issued by the
Government of Liberia).
A. STAFFING SCHEDULE AND NUMBERS OF STAFF NEEDED (6 GUARDS)
Contractor shall provide the following minimum on-site staff positions on the premises at Kaizen Learning
Links’ office throughout the terms of any subsequent executed agreement. Kaizen shall maintain the right
to approve any person assigned to this contract by Contractor; and shall also have the right to demand
replacement of any persons determined to be unacceptable to Kaizen Company.
Schedule Number of Staff Hours on Duty
Monday – Wednesday including holidays 2 per assigned shift
Wednesday – Friday including holidays 2 per assigned shift
Friday – Sunday including holidays 2 per assigned shift
INDEMNIFICATION AND INSURANCE:
Contractor shall indemnify, defend and hold Kaizen harmless from any and all liability and expense arising
from claims for damages or Workers’ Compensation Benefits resulting from Contractor.
Delivery of Services
Vendors must provide comprehensive delivery costs and staffing detailed schedule for the proposed
services. The timeline should begin from full execution of the Contract.

Documents

 Tender Notice