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The GEMATIK GMBH has issued a Tender notice for the procurement of a Provision and Operation of a Service Desk for the Telematics Infrastructure in the Germany. This Tender notice was published on 03 Sep 2025 and is scheduled to close on 02 Oct 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 125595162, while the tender notice number is 572721-2025 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Provision and Operation of a Service Desk for the Telematics Infrastructure
Deadline: 02 Oct 2025
Posting Date: 03 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 125595162
Document Ref. No.: 572721-2025
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79512000 - Call centrePurchaser's Detail
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Login to see detailsTender Details
Gematics is the National Agency for Digital Medicine. And connecting, cross-sectors and interoperable national digital platform of the actors and attachments. of the Gematics product portfolios increase, among other things, the number of external inquiries. ("Ti") to be able to do justice to a channel for the insured, service providers and other participants in the health system im The framework of a TI Service Desk, which answers questions about the erecipe, electronic patient files, TI-M and other telematics infrastructure.
Inquiries - From questions of potential TI prospects about questions about the current specification situation up to questions about ongoing operation.
a service desk for the telematics infrastructure
operated and/or monitor specialist services or applications. Chatbot ...
Document Type: Contract Notice
Reference Number: 2025-0080
Contract Type: services
Authority Type: pub-undert-cga
Doc Title: Bereitstellung and operation of a service desk for the telematics infrastructure
2025-10-02
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