Market Research in Preparation for Purchasing Tender - 84933074

Procurement Summary

Country: Germany

Summary: Market Research in Preparation for Purchasing a Ticket System

Deadline: 27 Jun 2024

Posting Date: 28 Jun 2023

Other Information

Notice Type: Tender

TOT Ref.No.: 84933074

Document Ref. No.: 384283-2023

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 1

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

The Friedrichstadt-Palast Berlin is by far the most visited stage in Berlin. On the largest theater stage in the world, more than half a million guests experience the finest modern show entertainment every year. The GmbH has around 290 employees with over 100 artists and 60 contributors behind den sets and plays the world's biggest ensuite shows here. A 280-strong young ensemble also belongs to the house.
The Friedrichstadt-Palast has 1, 895 seats and has to achieve an occupancy rate of over 80% of paid tickets/year. On average, we sell around 500 T a yearTickets with a sales volume of EUR 24 million. In our marketing strategy, we rely on dynamic price control. Our tickets are available through our webshop, our ticket hotline and our box office. In addition to the B2C business, our B2B team works with various third partiesbidders such as tour operators and booking offices.
The Friedrichstadt-Palast intends to re-purchase its ticket system for its events and the corresponding marketing processes. With the new procurement, a constant improvement of the internal processe aimed to reduce manual work steps and increase employee satisfaction. This includes in particular a user-friendly user interface and an intuitive user experience. In addition, we rely on customer excellence and gestal...
Document Type : Prior information notice without call for competition

Reference Number : 2023-I-051

Contract Type : Services

Estimated Value : 1 - EUR

72000000 - IT services: consulting, software development, Internet and support

Authority Type : Body governed by public law

Type of Procedure : Not applicable

Regulation : European Union

Bid Type : Not applicable

Doc Title : IT services: consulting, software development, Internet and support

Dispatch Date : 2023-06-22

Publish Date : 2023-06-27

Submission Date : 2024-06-27

Documents

 Tender Notice