Maintenance Services of Various Hardware, Staffing Tender - 5643120

Procurement Summary

Country: Reunion

Summary: Maintenance Services of Various Hardware, Staffing in 2016

Deadline: 16 Mar 2016

Posting Date: 10 Mar 2016

Other Information

Notice Type: Tender

TOT Ref.No.: 5643120

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

45213000 - Construction work for commercial buildings, warehouses and industrial buildings, buildings relating to transport

Purchaser's Detail

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Tender Details

Tenders are invited for Maintenance Services of Various Hardware, Staffing in 2016.
2 / Object of the contract: Maintenance services of various hardware, staffing, 2016.
3 / Main Features: This market is divided into 5 (five) lots as follows:
- Lot 1 - 5 Maintenance of Windows servers and backup robot for service CINOR.
- Lot 2 - 6 Maintenance of Windows servers to the public reading network CINOR.
- Lot 3 - Maintenance of 1 Apple server for CINOR.
- Lot 4 - Maintenance 17 inverters (14 for individual servers and 3 central) for service CINOR, and the public library network.
- Lot 5 - Maintenance of 4 active equipment for network CINOR and public reading network CINOR.
4 / Duration of the contract or time limit:
For each batch, this contract takes effect on the date indicated on the service order (OS) transmitted after the notification of the contract for a duration of 1 year, which may be renewed once a year by an express decision notified by mail a month before the anniversary date of the contract.
For all lots, the turnaround time for the maintenance service include the response time and the rehabilitation period in accordance with ceilings times indicated below by CINOR:
• Response time to incidents: ceiling within 4 business hours.

• Rehabilitation period: ceiling within 3 Business Days.
The starting point of the response time is set at the receipt by the holder of the request made ​​in writing (email, fax ...) by CINOR.
The starting point of the rehabilitation period is set after the end of the intervention period.
NB: when the period is set in days, it is understood in calendar days and shall expire at the end of the last day of the planned duration

When the time is fixed in months, it is counted from a calendar. If there is no calendar number of the month when the period ends, it expires at the end of the last day of the period stipulated.
Expected date of commencement of services: in March 2016.
5 / Variation: Variants are not permitted. If presented variant, this one will be rejected. Only the basic offer will be analyzed, provided they are well separated from the variant.
[Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.]

Documents

 Tender Notice