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The FOUNDATION FOR INDEPENDENT PATIENT ADVICE GERMANY has issued a Tender notice for the procurement of a Cti (Telephony-Software) in the Germany. This Tender notice was published on 15 Jul 2026 and is scheduled to close on 13 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 145179234, while the tender notice number is 487557-2026 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Cti (Telephony-Software)
Deadline: 13 Aug 2026
Posting Date: 15 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145179234
Document Ref. No.: 487557-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
CTI (telephony software) The subject of the order is the procurement and operation of a web-based CTI software (computer-telephony integration) for the UPD Foundation's advisory telephony. (1) The subject of the order is procurement and operation a web-based CTI software (computer-telephony integration) for the UPD Foundation's advisory telephony. In detail, the service includes: - Two-stage setup and integration: - Stage 1: Provision of a browser-based CTI standard software (Software-as-a-Service) with individual setup and configuration in accordance with the requirements of the UPD Foundation in accordance with the requirements catalog, including training and user manuals for administrators and users User - Level 2: Establishment of the technical integration capability with the central consulting software (consultation cockpit - individual development on open source technologies) from the UPD Foundation via open, standardized API interfaces - Ongoing Support and maintenance (SLA-based) throughout the entire contract term - Support for conceptual and technical adjustments to the configuration after acceptance of the basic configuration Stage 1 The contractor covers both the basic setup phase 1, as well as the technical support for the implementation of phase 2. In addition, the assumption of support and maintenance on the basis of a basic term of 2 years with the option of 2 extensions of 1 year each...
Document Type: Contract Notice Reference Number: Stiftung UPD IT-Vergabe Contract Type: services Authority Type: org-sub Doc Title: CTI (Telefonie-Software) Dispatch Date: 2026-07-13 Publish Date: 2026-07-15 Submission Date: 2026-08-13
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