Consultancy to Develop a Holistic Knowledge Tender - 49602051

Procurement Summary

Country: Djibouti

Summary: Consultancy to Develop a Holistic Knowledge Management System for Preventive Diplomacy and Mediation

Deadline: 07 Feb 2021

Posting Date: 28 Jan 2021

Other Information

Notice Type: Tender

TOT Ref.No.: 49602051

Document Ref. No.:

Competition: ICB

Financier: Other Funding Agencies

Purchaser Ownership: -

Tender Value: Refer Document

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Tender Details

Request for proposals are invited for Consultancy to Develop a Holistic Knowledge Management System for Preventive Diplomacy and Mediation.
Request For Proposal(RFP)- Consultancy To Develop A Holistic Knowledge Management System For Preventive Diplomacy And Mediation
Intergovernmental Authority on Development (IGAD) is a specialized Institution that is mandated to issues related to drought resilience, peace and security and economic cooperation as a prerequisite for economic integration of the countries in the horn of Africa; (Djibouti, Eritrea, Ethiopia, Kenya, Uganda, Somalia, Sudan, and South Sudan).

We are pleased to inform you that your firm has been selected to participate in provision of the Consultancy to Develop a Holistic Knowledge Management System for Preventive Diplomacy and Mediation.
For further information, please find attached the Terms of Reference for the same.
The firm proposal shall include the following:
I. Company profile.
II. Organization and Methodology
III. Key experts (including templates for the summary list of key experts and their CVs).
IV. Budget breakdown (Financial Proposal)
(2) The Proposals must be submitted in two files copy (Technical & Financial) Proposals separately.
The deadline for submitting the offers will be at or before 7th February 2021 and address for submitting the offer will be:
Procurement Unit

Administration and Finance, IGAD Secretariat

Avenue Georges Clemenceau
P.O. Box 2653

Tel: +253-21354050 /21312737
E-mail: [email protected]
Djibouti, Rep. of Djibouti
Attachments:
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TERMS OF REFERENCE

CONSULTANCY TO DEVELOP A HOLISTIC KNOWLEDGE MANAGEMENT

SYSTEM FOR PREVENTIVE DIPOMACY AND MEDIATION

1. INTRODUCTION

The IGAD region stretches over an area of 5.2 million km2 that comprises of countries from the

East and Horn of Africa region including; Djibouti, Eritrea, Ethiopia, Kenya, Somalia, South

Sudan, Sudan and Uganda. As part of the effort to deliver its mandate, IGAD has devoted

considerable resources and energy towards peace, security, stability and regional integration.

In 2012 IGAD established the Mediation Support Unit (MSU) to undertake mediation efforts and

provide support to mediation interventions in order to mitigate violent conflicts. The MSU works

on conflict prevention through preventive diplomacy and mediation, strengthening the capacities

of member states in conflict prevention, peace building and mediation. This entails working with

a wide network of organizations and experts in order to effectively respond to conflict situations

as they arise as well as mitigate the recurrence of conflicts.

IGAD plays a vital and central role in mediating conflicts and peacebuilding in the Greater Horn

of Africa. Over the years, IGAD played an important role in resolving the conflict in Sudan

between the north and the south that resulted in the achievement of the Comprehensive Peace

Agreement (CPA). As the custodian of the Peace Agreement, IGAD rolled out several

peacebuilding initiatives to promote peace and stability in the region.

Additionally, the organization spearheaded the resolution of conflict in Somalia. It facilitated and

supported the formation of the transitional federal government. Consequently, IGAD supported

the initiatives of the TFG to promote peace and security. IGAD through its specialized mission to

Somalia, facilitated Dialogue and reconciliation in Somalia, among different regions, with the

aim to promote peace and stability.

Recently, IGAD was involved in mediating the conflict in South Sudan that resulted in the

signing of the Revitalized Agreement on the Resolution of the Conflict in South Sudan (RARCSS). As a front runner of the mediation efforts, IGAD with its partners- have concerted their

efforts to facilitate peace talks and negotiations among different stakeholders, including political

parties, civil society organizations, faith-based organizations and women blocs.

IGAD in its efforts to oversee the implementation of the peace agreement has created a

platform for dialogue and negotiations between the stakeholders to the Agreement on the

Resolution of Conflict in South Sudan.

2. BACKGROUND AND PURPOSE:

Since its revitalization in 1996, IGAD has been involved in conflict prevention, resolution and

mitigation of emerging and evolving security threats in the region. IGAD plays a vital and central

role in mediating conflicts and peacebuilding in the Greater Horn of Africa. Over the years, IGAD

played an important role in resolving the conflict in Sudan between the north and the south that

resulted in the achievement of the Comprehensive Peace Agreement (CPA). As the custodian

of the Peace Agreement, IGAD rolled out several peacebuilding initiatives to promote peace and

stability in the region.

As a Regional Economic Community, IGAD has been disseminating information on agricultural

developments, environmental issues, economic and social development, and peace, security

and humanitarian affairs. It is observed that the efforts of the region, and those of IGAD are not

well document and readily available to the regional research mechanisms. It is also noted that

documentation is done in form of annual report which is hardly published for public

consumption.

The Mediation Support Unit has conducted ascertainment of lessons learned in the South

Sudan Peace Processes. The Unit plans to undertake an assessment of best practices and

lessons learned from the Sudan Peace Talks and the implementation of the Comprehensive

Peace Agreement. MSU as well plans to evaluate the documentation of the Somalia Peace

processes and the implementation of the Djibouti Peace Processes.

It is imperative to have all these information documented and digitally stored on an accessible

website for research and learning purposes.

3. ROLE AND RESPONSIBILITY OF THE CONSULTANT

The Consultant is expected to develop the following functional and nonfunctional requirements;

a) Carry out a rapid assessment of the available IGAD platforms, and see how the MSU

Portal/Content Management System to consistent and integrated with the existing

Content Management System.

b) Develop a digital web-pages that outlines MSU-s background, vision, mission and

objectives. The user interface should follow the IGAD communication branding guideline

and should be user friendly.

c) Develop a function repository for publishing digitally produced documents by the

Mediation Support Unit in regards to Preventive action and Mediation. The repository,

should

o Responsive: The design and development should respond to the user`s

behavior and environment based on different screen size, platform and

orientation.

o Have the ability to tag, classify document and specify meta data based on the

administrator need.

o The function should accept various types of file formats (JPGE, PDF, and

multimedia and other related formats).

o Permit to upload acceptable file size.

d) Create professional portfolios of the IGAD Roster of Mediators (a database of Roster

Members). The database interface should be flexible to manage the parameters from the

back end that is necessary to create the professional portfolio list.

e) Create linkages with other internal and external websites to promote preventive

diplomacy and mediation.

f) Establish a mechanism to share the knowledge products via a social media ( e.g.

Twitter, FB) platform for promoting regional preventive action.

g) Ensure the site has a mechanism to secure the site elements by installing and

configuring security component / module /plugins.

h) Allow administrators to manage site users in a flexible manner.

4. QUALIFICATIONS AND EXPERIENCES REQUIRED:

a) The qualified candidate should have at least a minimum of a University Master-s Degree

in; Computer Science, Information Technology, Knowledge Management, and/or

Communications

b) At least 5-10 years- experience in knowledge management and developing websites.

c) Good comparative knowledge and understanding of, digital media, digital communication

and knowledge management

d) Good knowledge of the mediation efforts within the IGAD region together with extensive

knowledge on mechanisms for information sharing.

e) Solid understanding of the concepts of user experience, user interface design principles

and conceptual design.

f) Expert knowledge in HTML, PHP, CSS and JavaScript.

g) Experience with scripting languages such as Python and Perl

h) Knowledge of Bootstrap, jQuery and AngularJS.

i) Knowledge and experience of Content Management Systems, particularly WordPress

and Joomla

j) Strong understanding of data modeling and storage

5. SKILLS AND COMPETENCIES REQUIRED

a) Website development skills; (web developer skills)

b) Excellent Analytical skills;

c) Computer literacy;

d) Excellent drafting and reporting skills; and

e) Excellent communication and interpersonal skills.

6. DELIVERABLES:

a) An inception report highlighting methodology of work with clear work plan

b) A holistic digital knowledge management system/CMS as the main depository for MSU

c) A full functional database to manage a Roster Members embedded into the platform

d) A full functional document repository to published documents with all the required

elements.

e) Well tested and functional website for the MSU which is running under the subdomain

name.

f) Technical support and advice on knowledge facilitation; knowledge sharing, knowledge

generation, knowledge documentation and knowledge utilization.

g) Establish a linkage with known social media .

Documents

 Tender Notice