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The EMBASSY OF INDIA (MUSCAT) has issued a Tender notice for the procurement of a Annual Maintenance Contract for Computers and Printers at Embassy of India, Muscat in the Oman. This Tender notice was published on 11 Sep 2020 and is scheduled to close on 30 Sep 2020, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 45626905, while the tender notice number is Mus/885/01/2014 and Registering on the platform.
Procurement Summary
Country: Oman
Summary: Annual Maintenance Contract for Computers and Printers at Embassy of India, Muscat
Deadline: 30 Sep 2020
Posting Date: 11 Sep 2020
Other Information
Notice Type: Tender
TOT Ref.No.: 45626905
Document Ref. No.: Mus/885/01/2014
Competition: ICB
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
CPV Classification
30232110 - Laser printersPurchaser's Detail
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Login to see detailsTender Details
Quotation are invited for Annual Maintenance Contract for Computers and Printers at Embassy of India, Muscat
1. Call Management Services
2. Desktops and Peripherals Management Services
3. Network Management Services
4 Prevent and Proactive Maintenance of Equipments
5. Providing a Single Point Contact
6. On-Line Support
7. Identification and Resolution of Chronic Hardware Faults and Problems
8. Logging of User Calls
9. Tracking each Call to Resolution
10. Hardware and Software Troubleshooting
11. Peripherals Troubleshooting
12. Removal and Detection of Virus from Pcs
13. Email Setup & Troubleshooting
14. Network Connectivity Problems-Troubleshooting
15. Supports for Both Operating System Viman (Linux Fedora 26/30) and Microsoft
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