Achievement of Beneficiary Satisfaction Survey Tender, Mali - 32681368

Procurement Summary

Country : Mali

Summary : Achievement of Beneficiary Satisfaction Survey

Deadline : 21 May 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 32681368

Document Ref. No. :

Competition : ICB

Financier : World Bank (WB)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : MINISTRY OF HOUSING AND TOWN PLANNING
Support Project for Urban Municipalities of Mali (PACUM), Street: 565 to Dar Salam Floor / Office number: In the courtyard of the Ministry of Equipment and Transport Telephone number: (+223) 20 23 66 23 Fax number: (+223) 20 23 68 15
Mali
Email :babadiankaba@yahoo.fr

Tender Details

Tenders are invited for Achievement of Beneficiary Satisfaction Survey.

1. The Government of the Republic of Mali has obtained a loan from the International Development Association (IDA) to finance the
Support Project for Urban Communes in Mali (PACUM). It is intended that part of the amount of this Credit will be used to make
authorized payments for services known as the "Consultant Service for the Beneficiary Satisfaction Survey". To carry out within the framework of the closing of the project and the perpetuation of the acquired assets ".
2. The general objective is to measure the level of overall satisfaction of the beneficiary populations with respect to the control of the
municipal works and local governance.
Specifically it will be:
- define the criteria of satisfaction and dissatisfaction following the implementation of the PACUM;
- measure the level of satisfaction by target group (to be defined) on the basis of the satisfaction criteria;
- to determine the level of evolution of the results framework indicators (related to beneficiary satisfaction) against
baseline values ??as well as the main factors underlying this level of satisfaction;
- to determine the beneficiaries' expectations in the implementation of the Project (immediate and future needs);
- Identify potential future actions to strengthen social mobilization dynamics and accountability processes based on feedback from beneficiaries.
The duration of the mission is estimated at forty-five (45) days.
3. The Ministry of Housing and Town Planning by delegation to the Coordination Unit of the Support Project for Urban Communes of Mali, invites eligible consultants to express their interest in providing the services described above . Interested Consultants must provide information indicating that they are qualified to perform the services (brochures, references concerning the performance of similar contracts, experience under similar conditions, availability of necessary knowledge among
permanent staff, etc.).
4. The consultants will be rated on 100 points and the files will be analyzed on the basis of the following criteria:
- General experience of the survey consultant (total of 40 points at the rate of 2 points per year of experience)
- Number of beneficiary satisfaction survey missions (total of 60 points at the rate of 10 points per year) similar mission)
Each similar mission will be accompanied by the proof of the realization (PV of reception, certificate of good end etc ...)
The method used will be the selection based on the Qualification of the Consultant (QC). The Senior Consultant will be invited to
send a technical and financial proposal.
5. It is brought to the attention of Audit Firms that the provisions of paragraph 1.9 of the "Guidelines: Selection and Employment of Consultants"
by the World Bank Borrowers in IBA's IBRD Loans and Credits and Gifts "of January 2011 (" Consultant Guidelines "), relating to the World Bank Conflict of Interest Rules are applicable.
Consultants can partner to strengthen their respective skills. The language of submission of the files is French.
6. Interested Consultants may obtain additional information during working days, at the address below, from
8:00 am to 4:00 pm (UTC):
Support Project for Urban Municipalities of Mali (PACUM), Street: 565 to Dar Salam
Floor / Office number: In the courtyard of the Ministry of Equipment and Transport
Telephone number: (+223) 20 23 66 23
Fax number: (+223) 20 23 68 15
Email address: babadiankaba@yahoo.fr, medissa6@yahoo.fr
7. Expressions of interest must be submitted by closed mail or by e-mail (only in non-modifiable format)
with the mention "Expressions of interest" consulting service for the beneficiary satisfaction survey. To be carried out within the framework of the closing of the project and the perpetuation of the gains ", at the latest on May 21, 2019 before 16:00 (TU) to the Project of Support to the Urban Communes of Mali (PACUM), Street 565 with Dar Salam, in the courtyard of the Ministry of Equipment and Transport, Email: babadiankaba@yahoo.fr, medissa6@yahoo.fr


[Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.]

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