Website and E-Commerce Re-Design, with Integrated Tender - 120012745

Procurement Summary

Country: United Kingdom

Summary: Website and E-Commerce Re-Design, with Integrated Customer Relationship Management (Crm

Deadline: 12 Jun 2025

Posting Date: 30 May 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 120012745

Document Ref. No.: TPS/20052025/DigitalFutures

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: GBP 101500

CPV Classification

72212445 - Customer Relation Management software development services

Purchaser's Detail

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Tender Details

For full details including an anticipated schedule of work and application details please see attached document.
The Poetry Society (TPS) is tendering for service providers to work with us in replacing an end-of-life manual database with a fully integrated CRM, modernising a 10-year-old website for greater accessibility/discoverability.
The work will have 5 phases (see II.2.4 for expanded detail):
• Discovery
• User Experience Design
• Technical Development
• Training and Implementation
• Future support / ongoing learning
Process and programme
• The work is expected to take place over 18 months during 2025 and 2026
• The work will be carried out in partnership with TPS staff and will require significant engagement with external stakeholders and partners.
• The supplier will have regular meetings with TPS project lead and provide updates on progress, identifying issues as they arise and seeking to actively overcome them in collaboration with TPS
The supplier is required to provide the following deliverables and services:
• Work with TPS to plan and implement discovery process
• Provide wireframe for website re-design centring optimal user experience and accessibility
• Implement web build and technical development of integrated CRM, updated webshop requirements and submissions portal
• Transfer legacy database data to new CRM
• Provide sessions of training for TPS users
• Pr...
Location Of Contract : WC2H 9BX

Industry : Customer Relation Management software development services - 72212445

Value Of Contract : £101, 500

Published Date : 29 May 2025

Closing Date : 12 June 2025

Documents

 Tender Notice