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Telecom Operator and Customer Service Solutions 2022-2026 (dps) Tender, Finland - 66058012

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HANSEL OY has floated a tender for Telecom Operator and Customer Service Solutions 2022-2026 (dps). The project location is Finland and the tender is closing on 02 May 2023. The tender notice number is 230002-2022, while the TOT Ref Number is 66058012. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Finland

Summary : Telecom Operator and Customer Service Solutions 2022-2026 (dps)

Deadline : 02 May 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 66058012

Document Ref. No. : 230002-2022

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : HANSEL OY
Address : PL 1386
Town : Helsinki
NUTS-Code : FI1B1 - Helsinki-Uusimaa
Postal Code : 00101
Finland
Email :kilpailutus@hansel.fi
URL :https://www.hansel.fi

Tender Details

Document Type: Prior Information Notice Without Call for Competition

Title: Telecom operator and customer service solutions 2022-2026 (DPS)

Reference Number: Hansel DPS 00655

Contract Type: Services

Description: Hansel Oy's goal is to set up a dynamic procurement system (DPS), which focuses on telecom operator and customer service solutions. It is preliminary planned that the dynamic procurement system be divided into two separate categories: 1. Tele operator services and 2. Customer service solutions. Separate aptitude requirements for candidates are intended to set both classes.

The dynamic procurement system will be established for the use of Hansel Oy's customers.

64210000 - Telephone and Data Transmission Services

79510000 - Telephone -answering Services

48512000 - Interactive Voice Response Software Package

48219700 - Communications Server Software Package

Authority Type: Other

Type of Procedure: Not Applicable

Regulation: European Union, With Participation by GPA Countries

Bid Type: Not Applicable

Doc Title: Telephone and Data Transmission Services

Dispatch Date: 2022-04-27

Publish Date: 2022-05-02 ...