Survey of ICT Adoption and Use by Firms and Households Tender, Armenia - 31679122

Procurement Summary

Country : Armenia

Summary : Survey of ICT Adoption and Use by Firms and Households

Deadline : 22 Mar 2019

Other Information

Notice Type : Tender

TOT Ref.No.: 31679122

Document Ref. No. : 1261527

Competition : ICB

Financier : World Bank (WB)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : WORLD BANK GROUP
Yerevan, Armenia 9 Grigor Lousavorich St., Yerevan 0015, Armenia Tel: +374-10-52-09-92
Armenia
Email :yerevan@worldbank.org

Tender Details

Expression of Interest are invited for Survey of ICT Adoption and Use by Firms and Households in Armenia

Assignment Title

Survey of ICT adoption and use by firms and households in Armenia

Publication Date

18-Mar-2019

Expression of Interest Deadline

22-Mar-2019 at 11:59:59 PM (Eastern Time - Washington D.C.)

Language of Notice

English

Selection Notice

Assignment Country

· AM - Armenia

Funding Sources

The World Bank Group intends to finance the assignment/services under:

· BB - BANK BUDGET

· TF0A8529 - Support the implementation of EU4Digital - Broadband strategies in the EaP region

Assignment Description

SELECTION FOR CONSULTANTS BY THE WORLD BANK GROUP

REQUEST FOR EXPRESSIONS OF INTEREST

Electronic Submissions through World Bank Group eConsultant2
https://wbgeconsult2.worldbank.org/wbgec/index.html

ASSIGNMENT OVERVIEW

Assignment Title: 1261527 - Survey of ICT adoption and use by firms and households in Armenia

Assignment Countries:
- Armenia

ASSIGNMENT DESCRIPTION

A team from Digital Development Unit of the World Bank Group is engaged in a project in the EaP region (Armenia, Azerbaijan, Belarus, Georgia, Moldova and Ukraine) that is fully dedicated to broadband development in line with the EU and global best practices. The key objective will be to support the roll-out of national broadband strategies by all EaP partner countries, in line with similar EU strategies, by providing technical and capacity building assistance. For this, first, a gap analysis will be performed based on the state of play in the EaP partner countries.

For this purpose, the team seeks to conduct a countrywide survey of about 2, 000 randomly selected households and up to 1, 000 randomly selected enterprises across Armenia. The data collection for both surveys should be undertaken between April and June 2019.

Household survey

The household survey would provide demographic information to map ICT ownership and understand links of social and economic characteristics of the households with ICT usage. The subjects below are to be covered:
access to and use of ICTs by individuals and/or in households;
use of the Internet and other electronic networks for different purposes by individuals and/or in households;
ICT security and trust;
ICT competence and skills of the users;
barriers to the use of ICT and the Internet;
perceived effects of ICT usage on individuals and/or on households;
use of ICT by individuals to exchange information and services with governments and public administrations (e-government);
access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).

The household survey is a baseline survey, planned for a sample size of about 1, 000 households (HH) in urban areas and a similar number in rural areas across the country. Sampled HH shall be randomly selected and shall be geographically dispersed to ensure spatially representative data. The planned survey instrument is based on EuroStat model, as linked below .

The interview is estimated to last about one hour. All data will be collected or stored electronically. The survey firm will be responsible for adjusting and translating the questionnaire and integrating translations into the survey instrument. The firm is expected to provide necessary resources and logistics necessary for data collection. The firm is expected to provide the World Bank team with raw and cleaned data in electronic format using a standardized Microsoft Excel format.

Enterprise survey

The survey of enterprise will aim at identifying the barriers to ICT adoption and getting a deeper understanding of issues related to the use of technologies by small & medium-sized enterprises (SMEs) across industries and parts of the relevant value chain.

The team seeks to conduct a survey of SMEs to collect data on the following aspects:
Antecedents of ICT use (including individual, innovation, organizational and environmental characteristics);
Type of ICT in use;
Perceived effects of ICT use;
Firm characteristics.

The planned survey instrument is a structured questionnaire. The interview is expected to last up to one hour per business, with interviewees being owners or managers of the relevant SME.

All data shall be collected and stored electronically. The survey firm shall be responsible for translating the questionnaire into the local languages and integrating translations into the survey instrument. The firm is expected to provide necessary resources and logistics necessary for data collection. The firm is expected to provide the World Bank team with raw and cleaned data in electronic format using a standardized Microsoft Excel format.

The firm will also be expected to undertake analysis of the data under the Bank team's supervision.


FUNDING SOURCE

The World Bank Group intends to finance the assignment / services described below under the following trust fund: Support the implementation of EU4Digital - Broadband strategies in the EaP region

The consultant will be a firm.

SUBMISSION REQUIREMENTS
The World Bank Group now invites eligible firms to indicate their interest in providing the services. Interested firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, availability of appropriate skills among staff, etc. for firms). Please note that the total size of all attachments should be less than 5MB. Consultants may associate to enhance their qualifications.

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