Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
Download Documents
Get Help to Participate in This Tender
Change Password
For better security, update the account password.
The HUNGARIAN NATIONAL BANK has issued a Tender notice for the procurement of a Support for Customer Service Contact Center, Plant .. in the Hungary. This Tender notice was published on 20 Aug 2022 and is scheduled to close on 15 Sep 2022, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 70579994, while the tender notice number is 453657-2022 and Registering on the platform.
Procurement Summary
Country: Hungary
Summary: Support for Customer Service Contact Center, Plant ..
Deadline: 15 Sep 2022
Posting Date: 20 Aug 2022
Other Information
Notice Type: Tender
TOT Ref.No.: 70579994
Document Ref. No.: 453657-2022
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
50334130 - Repair and maintenance services of telephone switching apparatusPurchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
Document Type: Contract Notice
Title: Support for Customer Service Contact Center, plant.
Reference Number: EKR001207062022
Contract Type: Services
Description: Operation and Support Customer Service Contact Center
Operation and support for the Contracting Authority's personal and telephone customer service, which is an integrated system of the following system elements, which includes the operation, support, manufacturer's support and software tracking, error fixing, and occasional work.
Contact Center System Elements:
- Atos (UNIFY) Redundant Phone Openscape (Soft Phone) with
- IVR system related to the central number of customer service - DSR sound recording system
associated with the central number of customer service - Carol app
- Customer list and customer information system
- Statistical master data collector and transmission system
50334130 - Repair and Maintenance Services of Telephone Switching Apparatus
50334100 - Repair and MainTenance Services of Line Telephony Equipment
Authority Type: Body Governed by Public Law
Type of proc ...
Documents
Similar Tenders
Hungary
149743314
26 Oct 2026
Refer Document
Hungary
149676824
30 Oct 2026
Refer Document
Procurement Documents for Hungary
Access a comprehensive library of standard procurement documents specific to Hungary. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Hungary
Want To Bid in This Tender?
Get Local Agent Support in Hungary and 60 More Countries.
View Tenders By
Sign in with Google