Software package and information systems Tender in Belgium - 7771846

Object of the contract

The present operation aims to foresee a framework agreement for the award of steps relating to the delivery and implementation, maintenance, support, technical and functional assistance and training on a document generation software and other custom communications for contracting and its target audience, and more specifically an outil type Customer Communications Management (CCM) .Concretement, the market consists of four positions: Position 1: Delivery of the software solution and implementation thereof in the IT infrastructure of adjudicateur.Remarque: mandatory option included in item 1. it concerns a specific implementation for the service SPP PersoPoint Personnel and Organization, only this service can also lever.Poste 2: maintenance software solution (evolutionary / adaptive and corrective maintenance, as the standard functionalities of the software as CARRIED adaptations by the purchaser) and support by means of a helpdesk for adjudicataire.Poste 3: Complementary services on request on tos specific management tasks or adaptations to the solution fournie.Poste 4: eventual formations that the contractor is requested to organize. This is technical training for the management of the system or training on the functional use of the application.
Description: Software package and information systems
Authority Type: Ministry or any other national or federal authority

Contact Nature: Services

Procedure: Open procedure

Document: Contract notice

Regulation: European Union, with participation by GPA countries

Award criteria: The most economic tender

CPV code: 48000000, 48500000, 48510000, 48511000, 48517000, 72000000, 72200000, 72210000, 72212500, 72212510, 72212511

CPV Description: Software package and information systems.  

Communication and multimedia software package.  

Communication software package.  

Desktop communications software package.  

IT software package.  

IT services: consulting, software development, Internet and support.  

Software programming and consultancy services.  

Programming services of packaged software products.  

Communication and multimedia software development services.  

Communication software development services.  

Desktop communications software development services.  
Internet address (URL): http://www.fedict.belgium.be/

Directive: Classical Directive (2004/18/EC)