Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
Download Documents
Get Help to Participate in This Tender
Change Password
For better security, update the account password.
The NATIONAL HEALTH LABORATORY has issued a Tender notice for the procurement of a Service Desk at the National Health Laboratory in the Luxembourg. This Tender notice was published on 19 Jun 2023 and is scheduled to close on 01 Aug 2023, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 84562599, while the tender notice number is 363768-2023 and Registering on the platform.
Procurement Summary
Country: Luxembourg
Summary: Service Desk at the National Health Laboratory
Deadline: 01 Aug 2023
Posting Date: 19 Jun 2023
Other Information
Notice Type: Tender
TOT Ref.No.: 84562599
Document Ref. No.: 363768-2023
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72253000 - Helpdesk and support servicesPurchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
This consultation, of a public type, relates to all the services of an IT "Service Desk" for the site of the National Health Laboratory (LNS) based in the Grand Duchy of Luxembourg. The implementation, by the tenderer chosen at the end of the procedure, of the associated servicesinclude, among other things: * Taking calls or receiving Odoo tickets relating to any question or incident communicated by LNS IT users (office automation, Odoo ERP, telephony, connectivity, IT security) * Operational support for users from the officetic of the LNS * The transmission and follow-up of tickets received or created to the appropriate service providers * Stock management, installation and movement of computer equipment and office software and connectors.
Doc Title: Helpdesk and support services
Contract Type: Services
Document Type : Contract notice
Reference Number : 2301300
Contract Type : Services
72253000 - Helpdesk and support services
72610000 - Computer support services
Authority Type : Body governed by public law
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countries
Bid Type : Submission for all lots
Doc Title : Helpdesk and support services
Dispatch Date : 2023-06-14
Publish Date : 2023-06-19
Submission Date : 2023-08-01
Documents
Similar Tenders
Luxembourg
149664119
10 Nov 2026
Refer Document
Luxembourg
148679974
08 Oct 2026
Refer Document
Luxembourg
148606845
30 Sep 2026
Refer Document
Procurement Documents for Luxembourg
Access a comprehensive library of standard procurement documents specific to Luxembourg. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Luxembourg
Want To Bid in This Tender?
Get Local Agent Support in Luxembourg and 60 More Countries.
View Tenders By
Sign in with Google