Provision of Services in the Area of Efront Tender - 58174582

Document Type : Contract notice
Title : Provision of Services in the Area of eFront Maintenance and Functional Administration
Reference Number : 2021-OIM-ISM-BUS-007
Contract Type : Services
Estimated Value : 13460000.00 - EUR
Description : The current eFront platform is used as a core solution by most of EIF business lines since 2012. This is an integrated platform based on eFront solutions, hosted and run by the software vendor eFront in AWS cloud, and currently supported and maintained for EIF by eFront professional services.
Through this call for tender, the EIF expects to find service provider(s) to whom delegate the scope of services defined in the Terms of reference:
— management of the below services,
— corrective and preventive maintenance, including technical debts,
— evolutive maintenance, including small enhancements as well as larger topics such as new products/mandates modelisation, new features, modification related to organisational changes,
— release deployment,
— support and helpdesk to end users, also covering updates on production environment, trainings and documentation,
— batches monitoring.
72200000 - Software programming and consultancy services
72267100 - Maintenance of information technology software
72267000 - Software maintenance and repair services
72266000 - Software consultancy services
72261000 - Software support services
Authority Type : European Institution/Agency or...