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This tender has closed Bids were accepted until 14 Aug 2022 (1551 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Ireland ICB TOT Ref. 69213543

Provision of a Customer Relationship Management Tender - 69213543

Tender notice from Ireland, published on 20 Jul 2022.

Exeutive Summary

The DEPARTMENT OF EDUCATION AND SKILLS has issued a Tender notice for the procurement of a Provision of a Customer Relationship Management System and Ongoing Support Services in the Ireland. This Tender notice was published on 20 Jul 2022 and is scheduled to close on 14 Aug 2022, with an estimated Tender value of EUR 600000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 69213543, while the tender notice number is 394900-2022 and Register on the platform.

Key facts

Summary
Provision of a Customer Relationship Management System and Ongoing Support Services
Sector
Computer Hardware and Software Services
TOT Ref. No.
69213543
Document Ref. No.
394900-2022
Country
Ireland
Notice type
Tender
Competition
ICB
Publication date
20 Jul 2022
Bid deadline
14 Aug 2022
EMD
Refer Document
Tender value
EUR 600000.00
Purchaser ownership
Public
Financier
Self Financed

CPV classification

72000000IT services: consulting, software development, Internet and support
72200000Software programming and consultancy services
72210000Programming services of packaged software products
72220000Systems and technical consultancy services
72230000Custom software development services
72240000Systems analysis and programming services
72250000System and support services
72260000Software-related services

Purchaser details

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Tender details

Document Type : Contract notice
Title : Provision of a Customer Relationship Management System and Ongoing Support Services
Reference Number : DFHERISCRM2022
Contract Type : Services
Estimated Value : 600000.00 - EUR
Description : Department of Further and Higher Education, Research, Innovation and Science (the “Contracting Authority”) invites tenders from economic operators for the provision of a Customer Relationship Management System and Ongoing Support Services
This competition relates to the procurement of a CRM solution for reporting, monitoring, auditing, and accounting for expenditure under Ireland-s ESF+ programme for the 2021-2027 period. While the solution will be used primarily for the ESF+, the proposed solution should be scalable to include other EU Funds and their programmes (should the future need arise).
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72210000 - Programming services of packaged software products
72220000 - Systems and technical consultancy services
72230000 - Custom software development services
72240000 - Systems analysis and programming services
72250000 - System and support services
72260000 - Software-related services
Authority Type : Ministry or any other national or federal authority
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countr...

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Provision of a Customer Relationship Management System and Ongoing Support Services was 14 Aug 2022. Bidding is closed.

This tender has been issued by DEPARTMENT OF EDUCATION AND SKILLS in Ireland.

The estimated tender value is EUR 600000.00. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72000000 - IT services: consulting, software development, Internet and support, 72200000 - Software programming and consultancy services, 72210000 - Programming services of packaged software products, 72220000 - Systems and technical consultancy services, 72230000 - Custom software development services, 72240000 - Systems analysis and programming services, 72250000 - System and support services, 72260000 - Software-related services.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 69213543. The purchaser document reference is 394900-2022.

See the Similar Tenders section on this page or browse other tenders from Ireland.

This tender falls under Computer Hardware and Software Services in Ireland. Suppliers in these sectors can track similar Ireland tenders using CPV-based alerts.

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