Provision of Consultancy Services for Analysis Tender - 49054855

Procurement Summary

Country: Jordan

Summary: Provision of Consultancy Services for Analysis of Information Management System

Deadline: 20 Jan 2021

Posting Date: 07 Jan 2021

Other Information

Notice Type: Tender

TOT Ref.No.: 49054855

Document Ref. No.: RFP-RO02-000342

Competition: ICB

Financier: Danish International Development Agency (DANIDA)

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

72220000 - Systems and technical consultancy services

Purchaser's Detail

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Tender Details

Request for proposals are invited for Provision of Consultancy Services for analysis of Information Management System.
06-01-2021: Request for Proposal (RFP) for provision of Consultancy Services for analysis of Information Management System.
RFP Reference No.: RFP-RO02-000342
The Danish Refugee Council (DRC) Regional Office in Amman Jordan have received funds from DANIDA for the implementation of humanitarian aid operations.
Part of this operation implies the requirements of consultancy services for the provision of analysis services related to existing Information Management System.
The overall objective of this consultancy is to undertake a third-party research into existing DRC IM solutions. The research should focus on examining the structure, administration, security, and maintenance of these solutions from an unbiased technical perspective and engaging with key stakeholders involved in the development of these IM solutions in order to gain an understanding of their practical usage.
Further details is available in the Term of Reference included in the tender package.
DRC MERO therefore kindly invite all eligible & qualified consultancy providers to participate & respond to the tender by submission of bids.
RFP Issuing date: 06 January 2021:
RFP Closure date: 20 January 2021: 13:30 Local Time - GMT -2 hours.
In order to download the full tender package, please click HERE!
Request for Proposal No. RFP-RO02-000342 Information Management Systems Analysis

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide

emergency aid and facilitate access to rights. We work in c/onflict-affected areas, along displacement routes, and

in the countries where refugees settle. In cooperation with local communities, we strive for responsible and

durable solutions. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become

an international humanitarian organization with more than 7, 000 staff and 8, 000 volunteers. Our vision is a

dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence

and neutrality, participation, and honesty and transparency. DRC has been operating in the Middle East region for

over a decade, running a combination of emergency, livelihood, protection and advocacy programs through

Country Offices in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office in Amman

Therefore, the DRC requests you to submit price bid(s) for the consultancy service listed on the attached Terms

of reference (Annex A)

I. TENDER DETAILS

The Tender details are as follows:

Line Item Time, date, address as appropriate

1 RFP published 06/01/2021

2 Closing date for clarifications 17/01/2021 15:30 GMT

3 Address for Queries [email protected]

4 Closing date and time for receipt of Tenders 20/01/2021 15:30 GMT

5 Address for the submission of proposals [email protected]

6 Tender Opening Location 14 Al Basra Street, Um Uthaina, Amman - Jordan

7 Tender Opening Date and time 21/01/2021 8:00 GMT

PLEASE NOTE: NO BIDS WILL BE ACCEPTED AFTER THE ABOVE CLOSING TIME AND DATE

Important Note: Additional information containing in-depth background into the research topic as well as anticipated

methodologies are indicated in the TOR, which is annexed to the RFP

• This RFP is launched for the purpose of establishing a consultancy service contract

• DRC may choose to cancel the agreement if deemed necessary.

No advance payment will be paid to the awarded consultant. The consultant is expected to mobilize its own

resources to deliver the agreed material

II. SELECTION AND AWARD CRITERIA

The selection and award criteria are unique to all tenders. The evaluation process consists of three stages: 1)

Administrative, 2) Technical and 3) Financial. Each stage requires information and documents from the bidder that

will determine whether the bidder will progress to next stage or not. Some examples of the documentation

Request for Proposal

requirements are indicated below. However, the exact criteria for the different stages of evaluation will depend

on the nature/type of tender.

The criteria for awarding contracts resulting from this Tender is based on ‘best value for money-. For the purpose

of all tenders DRC defines best value for money as:

Best value for money should not be equated with the lowest initial bid option. It requires an integrated assessment

of technical, organizational and pricing factors in light of their relative importance (i.e. reliability, quality,

experiences, and reputation, past performance, cost/fee realism, delivery time, reasonableness, need for

standardization, and other criteria depending on the item to be procured).

For all bids deemed technically compliant as per the specification stipulated in Annex A - Terms of reference, DRC

will give a weighted combined technical and financial score. The weighted score will determine the contract

award.

The technical criteria for this RFP and their weighting in the technical evaluation are:

Technical

criteria # Technical criteria

Weighting in

Technical

Evaluation

1 EXPERTISE 25%

1.1

University Degree or equivalent in software

engineering, computer science, information

technology, or other field directly related to the

substantive area identified in the title of the service,

from an internationally accredited institution. Or

demonstrable and extensive experience (above that

listed below) in lieu of this.

2 EXPERIENCE 25%

2.1 5-6 years of experience in software engineering in a

professional setting

2.2

Experience communicating with a variety of

stakeholders including technical/non-technical

audiences

2.3

Experience engaging with all stages of the software

development process, from inception and design,

through to deployment and technical support

2.4 Experience in humanitarian/development data

management

2.5 Advanced English writing skills are a must

2.6 Knowledge of Arabic (speaking only)

3 METHODOLOGY 40%

3.1

Understanding and interpretation of the ToR that

addresses key areas:

- That an understanding of systems, including

their structure, efficiency, and security, is

key to programmatic success

- That this consultancy is both about

investigation/description of existing

systems, and recommendations

- That recommendations are both about

improvements to existing systems, and

suggestions for new future developments

3.2

Deliverable topics addressed:

- System architecture

- Schema

- Queries

- Workflows

- Security assessment

- Recommendations

3.3

Methodology explained:

- Technical desk review

- Interviews with relevant staff

3.4

Minimum of two (2) team members allocated to this

project, with work load description and justification

when under 100% for each applicable staff member

4 TIMEFRAME 10%

4.1 Time and activity schedule. Work plan is within the

expected completion time (February 24th 2021)

# Technical Evaluation Sub-Total 100%

5 EXTRA POINTS AVAILABLE

5.1 Professional experience - over 15 years for one or

more team members

Please note that bids shall respond to all criteria, or their bid may be disqualified.

A. Administrative Evaluation

A bid shall pass the administrative evaluation stage before being considered for technical and financial evaluation. Bids that

are deemed administratively non-compliant may be rejected. Documents listed below shall be submitted with your bid.

# Annex # Document Instructions

1 Technical proposal Complete ALL sections in full, sign, stamp and submit

2 Financial proposal Complete ALL sections in full, sign, stamp and submit

3 A Terms of reference Sign, stamp and submit

3 B Tender and Contract Award

Acknowledgement Certificate

Complete ALL sections in full, sign, stamp and submit

4 C Supplier Profile and Registration

Form

Complete ALL sections in full, sign, stamp and submit

5 D Supplier Code of Conduct Sign, stamp and submit

6 Tax registration as a legal entity in

the relevant country

submit

7 Updated CV(s) of the consultant(s)

that clearly spells out their

qualifications and experience

submit

8 In-case of a firm or a company,

please submit your company profile

as well

submit

9 A cover letter, including

commitment to availability for the

duration of the assignment

submit

10 2 reference contacts submit

If any information required during the administrative evaluation is not provided by the bidders, DRC may choose to request

bidders to supply this information within 48 hours of the tender opening. Please note that this is only applicable for

documentation that does not alter the details in the bid, such as price information.

B. Technical Evaluation

To be technically acceptable, the bid shall meet or exceed the stipulated requirements and specifications in the RFP. A Bid is

deemed to meet the criteria if it confirms that it meets the conditions, procedures and specifications in the RFP without

substantially departing from or attaching restrictions with them. If a Bid does not technically comply with the RFP, it will be

rejected.

The criteria for the tender are stipulated in Annex A - DRC Bid Form.

The information requested in the technical evaluation stage are the essential criteria (deal-breakers) for bidders to meet.

These requirements are non-negotiable. If a bidder fails to meet any of these criteria, the bidder should be rejected

immediately and not advance to the financial evaluation stage.

The technical criteria requirements should be carefully stipulated in consultation with programs, as requesting too much

technical information may eliminate potential bidders. Only essential technical requirements should be included in this stage.

C. Financial Evaluation

All bids that pass the Technical Evaluation will proceed to the Financial Evaluation. Bids that are deemed technically noncompliant will not be financ

Documents

 Tender Notice