Preliminary Market Engagement: Customer Data Tender - 144075797

Procurement Summary

Country: United Kingdom

Summary: Preliminary Market Engagement: Customer Data Project

Deadline: 10 Jul 2026

Posting Date: 26 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 144075797

Document Ref. No.: 806

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72313000 - Data capture services
79342310 - Customer survey services

Purchaser's Detail

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Tender Details

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5, 000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027
Notice identifier : 2026/S 000-060183
CPV classifications: 72313000 - Data capture services79342310 - Customer survey services

Documents

 Tender Notice