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The THE SINGLE NATIONAL SERVICE FOR EMERGENCY CALLS 112 has issued a Tender notice for the procurement of a "Omda Emergency" Maintenance Services and Annual License Fee (Support and Annual License Fee) in the Moldova. This Tender notice was published on 03 Apr 2026 and is scheduled to close on 18 May 2026, with an estimated Tender value of MDL 4950000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138962211, while the tender notice number is 232590-2026 and Registering on the platform.
Procurement Summary
Country: Moldova
Summary: "Omda Emergency" Maintenance Services and Annual License Fee (Support and Annual License Fee)
Deadline: 18 May 2026
Posting Date: 03 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138962211
Document Ref. No.: 232590-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: MDL 4950000
CPV Classification
72261000 - Software support servicesPurchaser's Detail
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Login to see detailsTender Details
Specialized technical support services (SLA) and software usage rights (Annual License Fee) for the core of the Service 112 Automated Information System, CoordCom and ResQMap modules (Production and Training). The package includes: 1. Technical support lines 2 and 3, 24/7/365 regime. 2.Incident management and preventive maintenance. 3. Updates/Upgrades to maintain technological compatibility. Functional licenses for 8 modules (Voice Response, Voice Recording, Map Manager, SIP Interface, Traffic Monitor, Case Collaboration Management, ResQServices, eCall / NG eCall). Access will be secured according to Law no. 48/2023 on cyber security. Duration: 36 months. Maintenance services and annual license fee ”OMDA Emergency" (Support and Annual License Fee) Specialized technical support services (SLA) and software usage rights (Annual License Fee) for the core of the Service 112 Automated Information System, active software modules CoordCom and ResQMap (Production and Training). The package includes: 1. Direct Support (Direct Support Model), without the participation of intermediaries between the Beneficiary and the Software Producer on line 1 for the basic functionalities of the system. 2. Technical support lines 2 and 3, regime 24/7/365. 3. Incident management and preventive maintenance. 4. Updates/Upgrades to maintain technological compatibility. 5 functional licenses for 8 modules (Voice Respons...
Document Type: Prior Information Notice Reference Number: 112-2026-70 Contract Type: services Estimated Value: 4950000 - MDL Authority Type: cga Doc Title: "OMDA Emergency" maintenance services and annual license fee (Support and Annual License Fee) Dispatch Date: 2026-04-02 Publish Date: 2026-04-03 Submission Date: 2026-05-18
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