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Niceincontact Software Licenses Tender in USA - 141728700

The DEPT OF DEFENSE | DEPT OF THE NAVY has issued a Tender notice for the procurement of a Niceincontact Software Licenses in the USA. This Tender notice was published on 21 May 2026 and is scheduled to close on 27 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 141728700, while the tender notice number is N0018926QD106 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Niceincontact Software Licenses

Deadline: 27 May 2026

Posting Date: 21 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 141728700

Document Ref. No.: N0018926QD106

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
Notice ID: n0018926qd106

Department/Ind. Agency: dept of defense

Original Set Aside: total small business set-aside (far 19.5)

Sub-tier: dept of the navy

Office: navsup flt log ctr norfolk

Product Service Code: da01 - it and telecom - business application/application development support services (labor)

NAICS Code: 513210 - Software Publishers

Inactive Dates: jun 11, 2026

Inactive Policy: 15 days after date offers due

Documents

Tender Notice

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