Net Promoter Score Tender in United Kingdom - 145735277

Procurement Summary

Country: United Kingdom

Summary: Net Promoter Score

Deadline: 07 Aug 2026

Posting Date: 23 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145735277

Document Ref. No.: 2026-F4AF-028

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79311000 - Survey services
79311100 - Survey design services
79342310 - Customer survey services

Purchaser's Detail

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Tender Details

Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management. Our key stakeholders are: • Mainstream banks • Challenger banks • Non-bank lenders • Insurers, Brokers and Distributors • Investors • CDFIs (investees and others) • Credit Unions (recipients of grant and other funding and support) • Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA) • Civil society organisations (eg Scope, SEA) • Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?) We aim to repeat this survey every two years.
Notice identifier : 2026/S 000-069255
CPV classifications: 79311000 - Survey services79311100 - Survey design services79342310 - Customer survey services

Documents

 Tender Notice