Procurement Summary
Country: USA
Summary: Monthly Rent Billing, Remittance Processing of Rental Payments, and Related Services
Deadline: 28 Jul 2022
Posting Date: 07 Jul 2022
Other Information
Notice Type: Tender
TOT Ref.No.: 68650525
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender are invited for MONTHLY RENT BILLING, REMITTANCE PROCESSING OF RENTAL PAYMENTS, AND RELATED SERVICES
Publish Date : 7/7/2022
Deadline : 7/28/2022 2:00 PM
Category : Goods and Services
Description : NYCHA, by issuing this RFP, seeks proposals (“Proposals”) from qualified firms (the “Proposers”) to (i) produce monthly paper bills and E-Bills for residential and commercial tenants, including (a) printing and mailing paper bills, (b) sending e-Bill notifications, (c) managing rent bills returned via USPS by reviewing and re-mailing them, if necessary, and providing NYCHA with associated reports, and (d) managing returned E-Bills by reviewing and resending them, if necessary, and providing NYCHA with associated reports, (the “Billing Services”), (ii) perform lockbox payment processing (the “Lockbox Payment Processing Services”), including (a) leasing and maintaining one United States Postal Services (“USPS”) mailbox (the "Lockbox") for rental payments received for NYCHA-s owned and operated rental units, (b) receiving rental payments mailed to the Lockbox, (c) handling remittance processing of rental payments made by mail, (d) transmitting payment information to NYCHA for rental payments made by mail, and (e) processing all returned payments for rental payments made by mail from all payment options and transmitting the information to NYCHA, and (iii) perform electronic payment (“e-Payment”) and IVR payment processing (the “e- Payment and IVR Payment Processi...
Documents
Tender Notice