Procurement Summary
Country: Germany
Summary: Migration, Support and Operation of the Ticketing Tool Confluence and Wiki System Jira
Deadline: 19 Dec 2025
Posting Date: 28 Nov 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131075622
Document Ref. No.: 792556-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
Migration of the current onPrem licenses to the new cloud platform (EOL onPrem)
Migration, support and operation of the ticketing tool Confluence and wiki system Jira
The required services include the migration, support and operation of the Atlassian Confluence wiki system as well as ticketing Atlassian Jira tool in accordance with defined quality characteristics / IT service levels on the new Atlassian cloud platform.
He is responsible for the entire operation, including the infrastructure, as well as the cloud migration.
The AN takes over the operational and administration tasks as well as the application lifecycle management to ensure the availability, performance and functionality of the applications used, including the configuration and parameterization of the application and the interfaces.
The AN is also responsible for the administration and standardization of content management within the Confluence wiki system.
For JIRA and Confluence, user management is at the highest level, with general user management being carried out by project administrators and an AD connection to provide the contractor.
Furthermore, the client is primarily responsible for adapting and creating workflows, templates, individual fields and automation for JIRA and can be supported by the contractor.
Basically, efficient and standardized use b...
Document Type: Contract Notice
Reference Number: 2501A249
Contract Type: services
Doc Title: Migration, Betreuung und Betrieb des Ticketing-Tools Confluence und Wiki-Systems Jira
Dispatch Date: 2025-11-26
Publish Date: 2025-11-28
Submission Date: 2025-12-19
Documents
Tender Notice