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THE CITY OF HELSINKI has floated a tender for Measuring Customer Experience as a Total Service. The project location is Finland and the tender is closing on 24 Apr 2024. The tender notice number is 2024-144131, while the TOT Ref Number is 99237925. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Finland
Summary : Measuring Customer Experience as a Total Service
Deadline : 24 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99237925
Document Ref. No. : 2024-144131
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : THE CITY OF HELSINKI
City of Helsinki
Pl 1, City of Helsinki, Finland - 00099, Tel: 358 931070872
Finland
Email :heidi.lihr@hel.fi
URL :http://www.oikeus.fi/markkinaoikeus
Tender Details
The Financial Services Department of the City of Helsinki Requests Bids Regarding the Total Solution for Measuring Customer Experience. The object of the acquisition is a service for measuring customer experience, strategic interviews, quarterly surveys, telephone service customer satisfaction and electronic servicein the totality of permission requests. The scope of procurement also includes a dashboard tool for presenting and reporting on customer experience. The scope of the procurement is fully described in the request for tender and its attachments. The Subscriber Is Not Committed to the Procurement Amounts Presented in the Request for Quotation.
Contract type: Services
NUTS code: Helsinki-Uusimaa (FI1B1)
Procedure nature: Open Procedure
Documents
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