Market for the Supply, Integration, Implementation Tender - 145356435

Procurement Summary

Country: France

Summary: Market for the Supply, Integration, Implementation and Maintenance of the Si Desma Information System Relating to Sales, Customer Knowledge, the Integration of Marketing Solutions And...

Deadline: 18 Sep 2026

Posting Date: 17 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145356435

Document Ref. No.: 496179-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 23000000

CPV Classification

72200000 - Software programming and consultancy services
30144200 - Ticket-issuing machines
48480000 - Sales, marketing and business intelligence software package
72227000 - Software integration consultancy services

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

Market for the supply, integration, implementation and maintenance of the SI DESMA information system relating to sales, customer knowledge, the integration of marketing solutions and... Supply, integration and implementation market and maintenance of the SI DESMA information system relating to sales, customer knowledge, the integration of marketing solutions and the valorization of data This contract covers the supply, implementation, integration and maintenance of an integrated IS called IS DESMA 2030 and associated equipment, covering the functional areas defined in the PFD, such as: - Management and sale of ticketing (shows/visits/activities) and associated products (donations, insurance cancellation, programs, etc.) on all digital and physical sales channels, including payment and associated security bricks, for all OnP audiences, - Management of reception staff and ticketing control tools on the site, - Collection and consolidation of information in a data warehouse, - The provision, via ad hoc tools (API, Widgets, etc.) of this data?: - for the CDP type customer knowledge platform associated with a platform automated relationship marketing, - the decision-making tool for developing dashboard reporting, - to another Opéra information system or partner, in particular the operadeparis.fr Web platform - Integration of data and management functionalities customer requests and complaints, - Management of intra and extra data exchanges IS DESMA 2030. Some features of the system can be used...
Document Type: Contract Notice Reference Number: MP-26-DES-051 Contract Type: services Estimated Value: 23000000 - EUR Authority Type: body-pl Doc Title: Contract for the supply, integration, implementation and maintenance of the IS DESMA information system relating to sales, customer knowledge, the integration of marketing solutions and the valorization of data Dispatch Date: 2026-07-16 Published Date: 2026-07-17 Submission Date: 2026-09-18

Documents

 Tender Notice