Procurement Summary
Country: Croatia
Summary: Maintenance of the Technical Protection System
Deadline: 24 Apr 2026
Posting Date: 23 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138298036
Document Ref. No.: 197516-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 490000
CPV Classification
50324100 - System maintenance services
Purchaser's Detail
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Login to see detailsTender Details
The subject of the open public procurement procedure is technical protection system maintenance services. Maintenance of the technical protection system implies: 1. Preventive maintenance System maintenance in accordance with the Act on Private Protection (N.N. 16/20, 114/22) and the Ordinance on conditions and method of implementation of technical protection (Official Gazette 198/03). Included are two preventive annual inspections of the video surveillance system and two annual inspections of the access control system, anti-burglary system, IP intercom system, visitor management system and server systems and storage units in a failover cluster environment and perimeter. 2. Intervening maintenance The provider will make it possible to report an incident 24 x 7 (24 hours, 7 days a week) in one of the following ways: via e-mail, via phone, via the web pages. Customer support services must include the following activities: 1. receiving the incident 2. incident record 3. monitoring the resolution of the incident 4. customer support 5. resolving the incident by arriving at the client's location in the agreed time deadlines 6. closing the incident Support services include providing support for maintaining the functionality of the Client's technical protection system. The technical specification of the procurement item is determined by the following documents: 1. Technical specification of the technical system protection 2. Description of the subject of procurement which are not part of this Procurement Documentation. The instructions for downloading the same are listed in Annex 1. Instructions for downloading the technical specification and Annex 2. Instructions for downloading the description of...
Document Type: Contract Notice Reference Number: 03-U-OS-26-VV Contract Type: services Estimated Value: 490000 - EUR Authority Type: body-pl Doc Title: Maintenance of the technical protection system Dispatch Date: 2026-03-19 Publish Date: 2026-03-23 Submission Date: 2026-04-24
Documents
Tender Notice