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Library of Congress - Avaya Communication Manager Tender - 119944594

The LIBRARY OF CONGRESS has issued a Tender notice for the procurement of a Library of Congress - Avaya Communication Manager upgrade to 10.2 in the USA. This Tender notice was published on 29 May 2025 and is scheduled to close on 16 Jun 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 119944594, while the tender notice number is 030ADV25Q0157 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Library of Congress - Avaya Communication Manager upgrade to 10.2

Deadline: 16 Jun 2025

Posting Date: 29 May 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 119944594

Document Ref. No.: 030ADV25Q0157

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Description
The Library of Congress (Library) telecommunications Private Branch Exchange (PBX) is currently operating on Communication Manager 10.X. The PBX and associated systems are not at the most current release. The Library requires professional support to upgrade licenses for the Library Communication Manager (CM) software at all Library sites, and Avaya Call Management System (CMS). All updates shall be performed entirely by the contractor before January 30th, 2026. This is a combined synopsis/solicitation for commercial items or services.
Because of the many proprietary components of the Avaya Voice Systems, only Avaya or Avaya authorized partners can provide the support required. Refer to the brand name justification attached for more information.
If your company is an authorized partner, refer to the attached Request for Quotation 030ADV25Q0157 for more information on how to provide a quote.
Active Contract Opportunity

Notice ID : 030ADV25Q0157

Related Notice

Department/Ind. Agency : LIBRARY OF CONGRESS

Sub-tier : LIBRARY OF CONGRESS

Office: CONTRACTS SERVICES

General Information

Contract Opportunity Type: Combined Synopsis/Solicitation (Original)

Original Published Date: May 28, 2025 12:24 pm EDT

Original Date Offers Due: Jun 16, 2025 10:00 am EDT

Inactive Policy: 15 days after date offers due

Original Inactive Date: Jul 01, 2025

Initiative: None
Classification

Original Set Aside:

Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)

NAICS Code: 513210 - Software Publishers
Place of Performance: Washington, DC 20540 USA

Documents

Tender Notice

Brand-Name-JA-For-Avaya-CM-Upgrade-FE_Redacted.pdf

030ADV25Q0157.pdf

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