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This tender has closed Bids were accepted until 04 Nov 2020 (2199 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Ireland ICB TOT Ref. 46722584

Information Technology Service Management Toolset Tender - 46722584

Tender notice from Ireland, published on 20 Oct 2020.

Exeutive Summary

The HEANET CLG has issued a Tender notice for the procurement of a Information Technology Service Management Toolset in the Ireland. This Tender notice was published on 20 Oct 2020 and is scheduled to close on 04 Nov 2020, with an estimated Tender value of 2000000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 46722584, while the tender notice number is 496459-2020 and Register on the platform.

Key facts

Summary
Information Technology Service Management Toolset
Sector
Computer Hardware and Software Services
Technology and Equipment
TOT Ref. No.
46722584
Document Ref. No.
496459-2020
Country
Ireland
Notice type
Tender
Competition
ICB
Publication date
20 Oct 2020
Bid deadline
04 Nov 2020
EMD
Refer Document
Tender value
2000000.00
Purchaser ownership
-
Financier
Self Financed

CPV classification

72250000System and support services
48000000Software package and information systems
48219300Administration software package
48331000Project management software package
48420000Facilities management software package and software package suite
48421000Facilities management software package
48422000Software package suites
48451000Enterprise resource planning software package
48517000IT software package
48810000Information systems
48900000Miscellaneous software package and computer systems

Purchaser details

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Tender details

Document Type : Contract notice
Title : Information Technology Service Management Toolset
Reference Number : ITSM Toolset 2020
Contract Type : Services
Estimated Value : 2000000.00 - EUR
Description : The services comprise of the provision of an ITSM (Information Technology Service Management) Toolset. An ITSM toolset is software which supports ITSM processes in the delivery of services to customers. The ITSM Toolset will be required to be aligned with the ITIL (IT Infrastructure Library) framework and be delivered as a managed cloud-based solution. It is intended to set up a multi-supplier, multiple lot framework.
72250000 - System and support services
48000000 - Software package and information systems
48219300 - Administration software package
48331000 - Project management software package
48420000 - Facilities management software package and software package suite
48421000 - Facilities management software package
48422000 - Software package suites
48451000 - Enterprise resource planning software package
48517000 - IT software package
48810000 - Information systems
48900000 - Miscellaneous software package and computer systems
Authority Type : Body governed by public law
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countries
Bid Type : Submission for all lots
Doc Title : System and support services
Dispatch Date : 2020-10-15
Publish ...

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Information Technology Service Management Toolset was 04 Nov 2020. Bidding is closed.

This tender has been issued by HEANET CLG in Ireland.

The estimated tender value is 2000000.00. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72250000 - System and support services, 48000000 - Software package and information systems, 48219300 - Administration software package, 48331000 - Project management software package, 48420000 - Facilities management software package and software package suite, 48421000 - Facilities management software package, 48422000 - Software package suites, 48451000 - Enterprise resource planning software package, 48517000 - IT software package, 48810000 - Information systems, 48900000 - Miscellaneous software package and computer systems.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 46722584. The purchaser document reference is 496459-2020.

See the Similar Tenders section on this page or browse other tenders from Ireland.

This tender falls under Computer Hardware and Software Services, Technology and Equipment in Ireland. Suppliers in these sectors can track similar Ireland tenders using CPV-based alerts.

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