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This tender has closed Bids were accepted until 17 Nov 2025 (360 days ago). New bids can no longer be submitted. The details below are kept for reference.

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Expired Tender Greece ICB TOT Ref. 128235325

Helpdesk Services to Support the Operation Tender - 128235325

Tender notice from Greece, published on 15 Oct 2025.

Exeutive Summary

The ESPA ESPA STRUCTURE has issued a Tender notice for the procurement of a Helpdesk Services to Support the Operation of Interactive Systems and Robotics and Stem Baassi Equipment in the Greece. This Tender notice was published on 15 Oct 2025 and is scheduled to close on 17 Nov 2025, with an estimated Tender value of EUR 786000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 128235325, while the tender notice number is 678665-2025 and Register on the platform.

Key facts

Summary
Helpdesk Services to Support the Operation of Interactive Systems and Robotics and Stem Baassi Equipment
Sector
Computer Hardware and Software Services
TOT Ref. No.
128235325
Document Ref. No.
678665-2025
Country
Greece
Notice type
Tender
Competition
ICB
Publication date
15 Oct 2025
Bid deadline
17 Nov 2025
EMD
Refer Document
Tender value
EUR 786000
Purchaser ownership
Public
Financier
Self Financed

CPV classification

72000000IT services: consulting, software development, Internet and support

Purchaser details

Purchaser contact is for registered users

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Tender details

The project includes the organization and operation of a Helpdesk, which will be available to all projects involved and mainly to the end users (schools, teachers), with the aim of timely and substantial support for the exploitation of the interactive system. (hardware and software) and robotics and STEM equipment during the educational process, both telephone and electronically (web and email). The Support Office will operate throughout the operation of the training units and will provide all kinds of technical support according to her Operation of interactive systems and robotics and STEM equipment that will be installed and do not relate to the obligations of the contractors in accordance with the conditions of good operation.
Procedure and concern the infrastructure and operation of interactive systems and robotics and STEM equipment. It will include indicative of providing information on the operation of their software, material and interoperability, answer To solve problems, content in the form of a frequent question - answer guide, help manual and treatment documentation problems.
Office will...
Document Type: Contract Notice

of the operation of interactive systems and robotics equipment

2025-10-15

Submission Date: 2025-11-17

Documents

Tender Notice
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Corresponding contract award notice

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Frequently asked questions

The bid deadline for Helpdesk Services to Support the Operation of Interactive Systems and Robotics and Stem Baassi Equipment was 17 Nov 2025. Bidding is closed.

This tender has been issued by ESPA ESPA STRUCTURE in Greece.

The estimated tender value is EUR 786000. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 72000000 - IT services: consulting, software development, Internet and support.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 128235325. The purchaser document reference is 678665-2025.

See the Similar Tenders section on this page or browse other tenders from Greece.

This tender falls under Computer Hardware and Software Services in Greece. Suppliers in these sectors can track similar Greece tenders using CPV-based alerts.

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