The Department of Veterans Affairs, VA Caribbean Healthcare System (VACHS), San Juan, Puerto Rico, is conducting market research to identify capable sources with the availability to provide staff scheduling program software. The requested software scheduling program will be utilized for approximately 1, 400 employees. In addition to the scheduling software, the VACHS will need an ongoing service contract for product support. The purpose of this Source Sought notice is to identify Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Small Business interested in this procurement, the level of experience, qualifications, and whether it might be suitable for a specific small business socioeconomic group set-aside.
The period of performance will be established during the solicitation process and in the execution of the contract. Expressions of interest shall be submitted to Mr. Elder Vazquez, via email at
[email protected], on or before December 22, 2025, 10:00 am local time, with the following information:
General company information, including socio-economic and UEI numbers.
Can you provide a brief overview of your company, including years in business and key areas of expertise in staff scheduling and healthcare software?
How many similar implementations have you successfully completed, specifically within VA hospitals?
Can you provide references from at least three other VA hospitals where your software has been implemented?
How does your software integrate with current VISTA, DSS, and VANOD programs?
Can you provide an example of a successful ADT feed with another VA facility?
Does your software have the ability to extract data from the VistA PAID 200, 450, and 210 files?
Compliance and Security
Is your software 508 compliant, and can you provide documentation supporting this?
What security features does your software offer, including backup hardware, disaster recovery, and 24/7...
Notice ID: 36c24826q0185
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: 248-network contract office 8 (36c248)
Product Service Code: 7a21 - it and telecom - business application software (perpetual license software)
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: jan 16, 2026
Inactive Policy: manual
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