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Expired Tender United Kingdom ICB TOT Ref. 130410844

Enterprise Payment Management System Tender - 130410844

Tender notice from United Kingdom, published on 19 Nov 2025.

Exeutive Summary

The THE RIVERSIDE GROUP LIMITED has issued a Tender notice for the procurement of a Enterprise Payment Management System in the United Kingdom. This Tender notice was published on 19 Nov 2025 and is scheduled to close on 19 Dec 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 130410844, while the tender notice number is TRGBS - 274 and Register on the platform.

Key facts

Summary
Enterprise Payment Management System
Sector
Computer Hardware and Software Services
Technology and Equipment
Financial Services
Other Services
Printing and Publishing
TOT Ref. No.
130410844
Document Ref. No.
TRGBS - 274
Country
United Kingdom
Notice type
Tender
Competition
ICB
Publication date
19 Nov 2025
Bid deadline
19 Dec 2025
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
Public
Financier
Self Financed

CPV classification

48100000Industry specific software package
66600000Treasury services
79200000Accounting, auditing and fiscal services
79900000Miscellaneous business and business-related services

Purchaser details

Purchaser contact is for registered users

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Tender details

We have kickstarted a large programme to understand the existing challenges and opportunities. The key findings of the current state assessment are:  Contract Management & Optimisation: Multiple contracts providing similar services creates several challenges including, increased costs and overheads.  Duplication of Services: Overlapping services (especially telephone payments and direct debits) lead to administrative complexity and unnecessary costs (economies of scale).  Inconsistent Customer Experience: Customers from different parts of the merged organisation face varied payment options, leading to confusion and potential dis-satisfaction.  Gap in Services: With closure of banks and post offices, local convenient options for customers to pay (pay point), alternatives to minimise handling of cash (card machines) etc.  Technical Inefficiency: Managing multiple systems creates increased complexity for our technical teams within Technology & Finance. As a result, the group have set out key justifications which revolve around implementing a single enterprise-wide solution for Payments and Collections  Offers the opportunity to reduce the technical complexity and contractual challenges resulting from several solutions across Payments & Collections.  Improves Customer Experience by centralising Collections through a single solution providing all Customers a single view.  Potential to improve collection routes available to customers in a changing banking environment.  Imp...

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Enterprise Payment Management System was 19 Dec 2025. Bidding is closed.

This tender has been issued by THE RIVERSIDE GROUP LIMITED in United Kingdom.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 48100000 ~ Industry specific software package ~ https://www.tendersontime.com/united-kingdom-tenders/industry-specific-software-package-tenders/, 66600000 ~ Treasury services ~ https://www.tendersontime.com/united-kingdom-tenders/treasury-services-tenders/, 79200000 ~ Accounting, auditing and fiscal services ~ https://www.tendersontime.com/united-kingdom-tenders/accounting-auditing-and-fiscal-services-tenders/, 79900000 ~ Miscellaneous business and business-related services ~ https://www.tendersontime.com/united-kingdom-tenders/miscellaneous-business-and-business-related-services-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 130410844. The purchaser document reference is TRGBS - 274.

See the Similar Tenders section on this page or browse other tenders from United Kingdom.

This tender falls under Computer Hardware and Software Services, Technology and Equipment, Financial Services, Other Services, Printing and Publishing in United Kingdom. Suppliers in these sectors can track similar United Kingdom tenders using CPV-based alerts.