Digital Skills and Technology Adoption Tender - 79505986

Procurement Summary

Country: Saint Lucia

Summary: Digital Skills and Technology Adoption

Deadline: 28 Feb 2023

Posting Date: 27 Feb 2023

Other Information

Notice Type: Tender

TOT Ref.No.: 79505986

Document Ref. No.:

Competition: ICB

Financier: World Bank (WB)

Purchaser Ownership: Public

Tender Value: Refer Document

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Tender Details

Tenders are invited for Digital Skills and Technology Adoption.
Government of Saint Lucia

Department of the Public Service

Caribbean Digital Transformation Project

Terms of Reference (TOR)

Training Officer
A. INTRODUCTION

1. Project number: P171528

2. Organization name: Department of the Public Service

3. Project name: Caribbean Digital Transformation Project (CARDTP)

3.1. Position: Training Officer

4. Contract duration: Two (2) Years

4.1 This position reports to: CARDTP Project Coordinator

5. Project Background:

The Government of Saint Lucia implementing a digital transformation project, financed by the

World Bank Group.

The Project is being implemented in Dominica, Grenada, Saint Lucia and St. Vincent and the

Grenadines. The objective of the Project is to increase access to digital services, technologies and

skills by governments, businesses and individuals in the participating Eastern Caribbean countries.

The Caribbean Digital Transformation Project (called “The Project” going forth) comprises four

components that address key bottlenecks and harness opportunities to develop the Eastern

Caribbean Digital Economy as a driver of growth, job creation and improved service delivery. It

aims to ensure that every individual and business within the region is empowered with the access

to broadband, digital financial services, and skills needed to actively participate in an increasingly

digital marketplace and society. It leverages public sector modernization and digitization to

improve service delivery and to drive creation of a digital culture across the region.

To support the improved management of digital risks, the project will bolster cybersecurity policy,

capacity, and planning tools in the region. It will facilitate technology adoption to improve

productivity of flagship industries and create demand for digitally enabled jobs. It aims to foster

regional integration and cooperation to capture the economies of scale and scope required to

increase impact and value for money of the project interventions and to create a more competitive,

seamless regional digital market to attract investment and provide room for growth of digital firms.

Saint Lucia-s Medium Term Economic Development Plan identified digital development as a

driver of economic growth and competitiveness. As part of its efforts at modernizing the public

Sector, providing a more efficient service to the citizenry through a digital experience Government

of Saint Lucia launched the DigiGov Project. To further support this the CARDTP program-s

national CRDTP program-s national level activities in St. Lucia fill key gaps identified in the

implementation of the DigiGov program and aim to promote economy-wide digital transformation.

This includes a combination of digital infrastructure enhancements, enabling environment

improvements, and support for digitization of the private sector and greater adoption of digital

services. Given the ongoing DigiGov project, the CARDTP program does not directly support the

development of additional digital services.
Furthermore, the project is seen as a key driver of private sector digitization and digital skills

development and will adopt a sector-focused view towards the process. Note that the subcomponent numbering aligns with the overall regional program framework (not all subcomponents will have a national level implementation.

B. INSTITUTIONAL ARRANGEMENTS

The Executing Partner (EP) of the project will be the Department of Public Service within the

Ministry of the Public Service, Information and Broadcasting, with the Division of Public Sector

Modernization hosting the Project Implementation Unit (PIU).

Institutional arrangements for the administration and implementation of the Caribbean Digital

Transformation Project are based on recommendations emanating from an extensive stakeholder

consultation process, and builds on the current portfolios of the relevant government agencies and

counterparts.

C. FUNCTIONS

Key duties of this position:

The Training Officer will assist with the delivery of activities under Component 3 and be

responsible for the management and oversight of the Sub-Components Digital Skills and

Technology Adoption as well as their respective Grants programs. Duties also include overall

coordination with relevant agencies, engaging with prospective applicants / trainees/ grantees,

processing applications and monitoring and evaluation (M&E) of disbursed grants, including

tracer studies.

Responsibilities:

The duties include:

i. Engage training project partners

ii. Work closely with training consultants and service providers

iii. Develop a network / relationship with the private sector for job placement;

iv. Develop a work plan, budget and schedule for digital skills and technology adoption

training and mentorship activities;

v. Participate in meetings and discussions on all training and mentorship related activities;

vi. Assist with the coordination and delivery of the digital literacy, digital skills

development and technology adoption training and mentorship activities;

vii. Review and finalize the Grants manual, procedure and guidelines for the

implementation of Digital Skills and Technology Adoption.

viii. Training and technology adoption grants sub-component to include a monitoring and

evaluation system;
ix. Develop work plan detailing the delivery schedule of digital skills and technology

adoption grant awards;

x. Develop communication plan to include budget for the implementation of the digital

skills and technology adoption grants;

xi. Program as well as design and provide content for promotional materials for all training

and mentorship activities;

xii. In collaboration with the Communications Officer, prepare all advertisements to ensure

adequate publicity of training, grants, competitions and awards for both Digital

Literacy and Technology Adoption;

xiii. Assist with the preparation of calls for proposals for digital skills and technology

adoption grants and coordinate review;

xiv. Record, process and report on every technology adoption proposal received;

xv. Ensure all applicants meet the eligibility criteria in accordance with training activities

and the grant manuals;

xvi. Prepare reports making recommendations of training opportunities and proposals for

grant funding approval to the Grants Approval Committee;

xvii. Assist with preparation of contracts and agreements for digital skills and technology

adoption awarded grants / business plans;

xviii. Manage the performance of any service providers or grant recipients against metrics

agreed and cited in their contracts.

xix. Disburse, administer, monitor and provide monthly report on all training and

mentorship initiatives including approved Digital Literacy and Technology Adoption

grants;

x. Verify all invoices for Digital Literacy and Technology Adoption activities prior to

submission for payments.

xi. Participate in meetings and coordinate national activities associated with the Regional

Skills Assessment Consultancy being undertaken by the Regional CARDTP Project

though the OECS Commission;

xii. Prepare reports on the planning and execution of all Digital Literacy and Technology

Adoption project activities.

D. REQUIREMENTS

Academic:

A Bachelor-s degree in business management, business development, human resource

management, training, technology adoption or related field. An MBA will be an asset. (MBA

submissions should demonstrate specific areas of related training).

Work Experience & Skills:

i. Ability to manage beneficiaries.

ii. Excellent negotiation skills.

iii. Experience with Business Case Development.

iv. A minimum of five (5) years of experience as a Training Officer or similar position.

v. Demonstrated experience in managing grants, technical assistance programs for either

entrepreneurs and or businesses.
vi. Demonstrated knowledge and experience in supporting, managing and mentoring

entrepreneurs and or businesses.

vii. Experience with Business Incubator operations would be an asset. These include:

 Sound business recruitment framework

 Business performance indicators and assessment

 Methodologies

 Establishing clear exit strategies

 Effectively integrating ICT throughout their Incubator operations and within the new

business development cycles

 Sound financial management and micro-finance experience with start-up companies

 Good interpersonal skills and ability to establish and maintain effective partnerships and

working relations.

 Understanding of gender issues within the context of development projects;

 Understand how government processes work/function;

 Knowledge of related laws and policies in Saint Lucia and the Eastern Caribbean region.

Language skills:

 High proficiency in spoken and written English, Computer literacy

 High proficiency in MS Office (Word, Excel, PowerPoint, MS Project etc, ) and excellent

web navigation skills.

Other skills:

 High professional and personal integrity;

 Ability to submit information in a clear, concise manner and in formats suitable for nonspecialists

 Strong analytical and problem-solving skills and proven ability to apply these in carrying

out operational tasks, identifying issues, presenting findings/ recommendations and

contributing to resolution of sector and country issues;

 Capacity to work simultaneously on a variety of issues and tasks, independently adjusting

to priorities and achieving results with agreed objectives and deadlines;

 Ability to use one-s initiative and be proactive;

 Ability to be flexible with work assignments;

 Ability to stimulate and manage change and develop strong teams;

 Ability to uphold ethical standards;

 Familiarity with the World Bank environmental and social safeguards;

 Strong interpersonal skills and ability to work effectively with internal/external partners;

 Excellent communication and interpersonal skills;

 Ability to work both independently and collaboratively in a team;

E. CONTRACT DURATION AND ESTIMATED TIME INPUT

The initial duration of the consultancy service rendered will be twenty-four (24) months with a

probationary period of 6 months. The contract will be extendable on an annual basis subject to

satisfactory performance.
F. REMUNERATION: (24 months x USD3000.00/per month) USD $72, 000.

Note: Individuals will be expected to pay tax in accordance with the Income Tax of Saint Lucia

Cap 15.02.

REQUEST FOR EXPRESSIONS OF INTEREST

SAINT LUCIA

CARIBBEAN DIGITAL TRANSFORMATION PROJECT (CARDTP)

Loan No. /Credit No.: IDA Credit # 6682-LC

Assignment Title: Training Officer

Reference No. LC-DPS-326060-CS-INDV

The Government of Saint Lucia (GOSL) has received financing from the World Bank

towards the cost of the Caribbean Digital Transformation Project (CARDTP), and intends

to apply part of the proceeds for consulting services for engagement of a Training Officer to

assist with the delivery of the activities under Component 3- Digital Skills and

Technology Adoption as well as management and oversight of the grants program.

The consulting services (“the Services”) include

i. Engage training project partners

ii. Work closely with training consultants and service providers

iii. Develop a work plan, budget and schedule of training activities

iv. Participate in meetings and discussions on training related activities

v. Assist with the coordination and delivery of the digital literacy, digital skills

development and technology adoption training activities.

vi. Review and finalize the Grants manual, procedure and guidelines for the

implementation of Digital Skills

vii. Training and technology adoption grants sub-component to include a

monitoring and

viii. evaluation system;

ix. Develop work plan detailing the delivery schedule of each grant award;

x. Develop communication plan to include budget for the implementation of the

grants

xi. Program as well as design and provide content for promotional materials for

xii. Advertisements in collaboration with the Communications Officer to ensure

adequate publicity of training, grants, competitions and awards;

xiii. Assist with the preparation of calls for proposals for grants and coordinate

review

xiv. Process for the proposals received;

xv. Ensure all applicants meet the eligibility criteria in accordance with training

activities and the grant manual;

The consultancy is full time and substantially will be performed on site at the Department

of Public Service.

The detailed Terms of Reference (TOR) for the assignment can be found at the following

website; www.govt.lc/consultancies or www.finance.gov.lc or

http://publicservice.govt.lc/notices can be obtained at the address given below.

The Department of Public Service now invites eligible Individual Consultants

(“Consultants”) to indicate their interest in providing the Services. Interested Consultants

should provide information demonstrating that they have the required qualifications and

relevant experience to perform the Services; (Curriculum Vitae, description of similar

assignments, experience in similar conditions, clients- references etc.). Interested

Consultants should have the following requisite minimum qualifications and professional

experiences listed below for undertaking the assignment.

QUALIFICATION

Minimum required education and experience

Academic:

i. A Bachelor-s degree in business management, business development, human

resource management, training or related field. An MBA will be an asset. (MBA

submissions should demonstrate specific areas of related training).

Professional Experience:

i. A minimum of five (5) years of experience as a Training Officer or similar position.

ii. Demonstrated experience in managing grants, technical assistance programs for either

entrepreneurs and or businesses.

iii. Demonstrated knowledge and experience in supporting, managing and mentoring

entrepreneurs and or businesses.

iv. Experience with Business Incubator operations would be an asset. These include:

 Sound business recruitment framework

 Business performance indicators and assessment

 Methodologies

 Establishing clear exit strategies

 Effectively integrating ICT throughout their Incubator operations and within the

new business development cycles

 Sound financial management and micro-finance experience with start-up

companies

 Good interpersonal skills and ability to establish and maintain effective

partnerships and working relations.

 Understanding of gender issues within the context of development projects;

 Understand how government processes work/function;

 Knowledge of related laws and policies in Saint Lucia and the Eastern Caribbean

region.

REFERENCES

At least one reference letter.

The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and

3.17 of the World Bank-s “Procurement Regulations for IPF Borrowers” July 2016, revised

November 2017, August 2018 and July 2020 (“Procurement Regulations”), setting forth the

World Bank-s policy on conflict of interest.

A Consultant will be selected in accordance with the Individual Consultants Selection

method set out in the Procurement Regulations for IPF Borrowers” July 2016, revised

November 2017, August 2018 and July 2020 (“Procurement Regulations”), setting forth the

World Bank-s policy on conflict of interest.

Further information can be obtained at the address below (*) during office 8:00 a.m-4:30

p.m. (0800 to 1630 hours).

Expressions of Interest must be delivered in a written form to the address below (in person,

or by mail, or by e-mail) by February 28, 2023.

*Project Implementation Unit

Department of Public Service

Attn: Procurement Specialist

Caribbean Digital Transformation Project

Bourbon Street

Castries

Saint Lucia

Tel: 1-758-485-6731

E-mail: [email protected]

Documents

 Tender Notice