Digital Fundraising Officer Tender in Jordan - 19113387

Procurement Summary

Country: Jordan

Summary: Digital Fundraising Officer

Deadline: 31 Dec 2017

Posting Date: 18 Dec 2017

Other Information

Notice Type: Tender

TOT Ref.No.: 19113387

Document Ref. No.:

Competition: ICB

Financier: United Nations Secretariat

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

66171000 - Financial consultancy services
79410000 - Business and management consultancy services

Purchaser's Detail

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Tender Details

Tenders are invited for Digital Fundraising Officer.
UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30, 000 staff working across five areas of operation, is looking for professionals like you to support their work helping Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, foundations and individual contributions.
Do you want to make a lasting difference?

If you are passionate about making a difference for Palestine refugees, this role provides you with the opportunity to support UNRWA’s overall global digital fundraising strategy, including the supporter acquisition, conversion, retention and regular giving strategies. S/he would be responsible for supporting UNRWA’s fundraising campaigns in response to emergencies/crises in the region. The post holder will understand digital marketing and analytics and have a creative flair and a passion for transforming the lives of Palestine refugees.
The main responsibilities include:

• Supporting the development of UNRWA’s digital fundraising strategy to ensure that UNRWA can deliver a minimum of $3mn in annual income by 2022;
• Developing digital fundraising campaigns in response to emergencies/crises in the region;
• Managing analytics and tracking to enhance digital marketing efforts;
• Work with key stakeholders, including the Communications Division to produce engaging digital fundraising content and creative to use across UNRWA’s digital platforms including the website, emails, and social media platforms;
• Supporting the smooth integration between digital service providers and platforms including UNRWA’s payment gateway (stripe), email service provider (mailchimp), website (Vardot) and the CRM (Salesforce) and close collaboration with UNRWA’s Communication Division.
Conditions of service

· The duration of the consultancy is 11 months.
· The consultant can be based in Amman, Jordan or work remotely.
· Remuneration will be based on the ICSC salary scale equivalent to four years working experience, and will depend on the qualifications and experience of the successful applicant.
To qualify for this position, you will need:

The most compelling candidates will be entrepreneurial and have a sound knowledge of digital marketing and analytics in the non-profit sector.
Education

A University degree from an accredited educational institution in any of the following: Business Administration, Economics, Marketing, Fundraising, Social Science, Public Administration, International Relations of equivalent;
Work

Experience

· At least 4 years of digital marketing experience, ideally in fundraising for a nonprofit or international agency;
· Up-to-date experience with and knowledge of the latest developments in digital fundraising, social media, web and mobile platforms;
· Proven track record in supporter engagement, acquisition, optimizing mobile trends and supporter services;
· Superior oral and written communication skills.
Language(s)

Superior written and verbal communication skills and strong presentation skills are a must.
Desirable qualifications:

· Arabic and/or Spanish language skills;
· Knowledge of working in the region and experience of working on refugee issues and/ or in the humanitarian and international development sector context.
You will also need to demonstrate the following competencies:

· Client Orientation: Consider all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Identifies clients’ needs and matches them to appropriate solutions; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of product or services to client;

· Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;

· Proven ability to conceptualize, plan and execute ideas, as well as impart knowledge and teach skills.
· Communications: Effectively presents thoughts and ideas, including complex technical concepts, in a clear, concise, and readily understood manner, both verbally and in writing. Listens to and acknowledges others’ perspectives and views.

· Creativity: Actively seeks to improve programmes or services; thinks “outside the box”; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches.

· Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts; joint responsibility for team shortcomings.

· Accountability: Takes ownership for all responsibilities and honors commitments; Delivers outputs for which one ha responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

How to apply

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via [email protected], clearly indicating the title of this consultancy “Digital Fundraising Officer” in the subject line of the message. The deadline for submitting applications will be 31 December 2017. Late applications will not be accepted.

UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified and experienced female candidates. Only those applicants short-listed for interview will be contacted. UNRWA is a non-smoking environment.
Date of issue: 12 December 2017

Documents

 Tender Notice