Procurement Summary
Country: Bermuda
Summary: Customer Service Training
Deadline: 30 Sep 2025
Posting Date: 20 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 124816811
Document Ref. No.: DW DEOD 2025 001
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
This Request for Proposals (the "RFP") is an invitation by the Government of Bermuda (the "Government") to prospective proponents to submit proposals for Customer Service Training as further described in Section A of the RFP Particulars (Appendix D) (the "Deliverables").
Last Date of Submission:- Tuesday, September 30, 2025
Important Dates :- Issue Date of RFP : Wednesday August 20, 2025
No Pre-Bid / Site Meeting :
Deadline for Questions : Wednesday September 10, 2025
Deadline for Issuing Addenda : Wednesday September 17, 2025
Submission Deadline : Tuesday September 30, 2025 05:00:00 PM
Rectification Period : 5 business days
Anticipated Ranking of Proponents : Friday October 17, 2025
Contract Negotiation Period : 7 calendar days
Anticipated Execution of Agreement : Friday October 31, 2025
Documents
Tender Notice
Notice_of_Procurement_Customer_Service_Training.pdf
Customer_Service_Training_FINAL.pdf
Annex_A_Training_Agreement_Form.pdf
Annex_B_Government_of_Bermuda_General_Service_Standards.pdf
Annex_C_Local_Benefits.pdf
Annex_D_Company_Profile_Form_0.pdf
Annex_E_Experience_and_Qualifications.pdf