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Expired Tender Switzerland ICB TOT Ref. 8102388

Customer Relation Management software package Tender - 8102388

Tender notice from Switzerland, published on 07 Sep 2016.

Exeutive Summary

The Berner Fachhochschule has issued a Tender notice for the procurement of a Customer Relation Management software package in the Switzerland. This Tender notice was published on 07 Sep 2016 and is scheduled to close on 12 Oct 2016, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 8102388, while the tender notice number is 310470-2016 and Register on the platform.

Key facts

Summary
Customer Relation Management software package
Sector
Computer Hardware and Software Services
Defence and Security
TOT Ref. No.
8102388
Document Ref. No.
310470-2016
Country
Switzerland
Notice type
Tender
Competition
ICB
Publication date
07 Sep 2016
Bid deadline
12 Oct 2016
EMD
Refer Document
Tender value
Refer Document
Purchaser ownership
-
Financier
Self Financed

CPV classification

48445000Customer Relation Management software package
72212445Customer Relation Management software development services

Purchaser details

Purchaser contact is for registered users

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Tender details

Object of the contract

The project "CuReMa" has to establish a CRM solution at the Berner Fachhochschule (BFH) within 5 years the goal. For here investigated the BFH a qualified partner for the purpose of design, implementation, introduction and operation of a CRM cloud Loesung.Der basic contract includes the licenses for the CRM solution of the modules address management and Kampagnenmanagemen. T including support, operation and maintenance over a total of 4 years and the collaboration in the project for the HERMES-phase design (6 months), realization and introduction (6 months) of these two Module.Vorgesehen are following options: 1. Change from the cloud to on-premise CRM, 2. Advanced SLA, 3. Multitenancy, 4. Connection Newsletter tool;. 5 Analytical CRM;. 6 Schulungen;. 7 Verlaengerung 2 x 3 years;. 8 Development in Stunden.Weitere detailed information on the individual criteria, see the Decision Advisor.
Description: Customer Relation Management software package
Authority Type: Regional or local authority

Contact Nature: Services

Procedure: Open procedure

Document: Contract notice

Regulation: GPA

Award criteria: The most economic tender

CPV code: 48445000, 72212445

CPV Description: Customer Relation Management software package.  

Customer Relation Management software development services.  
Internet address (URL): www.bfh.ch

Directive: Classical Directive (2004/18/EC)

Documents

Tender Notice
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Frequently asked questions

The bid deadline for Customer Relation Management software package was 12 Oct 2016. Bidding is closed.

This tender has been issued by Berner Fachhochschule in Switzerland.

The tender value is not disclosed; please refer to the tender document. EMD / bid security details are provided in the tender document.

This tender is Self Financed

The tender is classified under the following CPV code(s): 48445000 ~ Customer Relation Management software package ~ https://www.tendersontime.com/switzerland-tenders/customer-relation-management-software-package-tenders/, 72212445 ~ Customer Relation Management software development services ~ https://www.tendersontime.com/switzerland-tenders/customer-relation-management-software-development-services-tenders/.

The tender notice and related documents are listed in the Documents section above. Select a document to view or download it. Please log in or register to access the documents. If you cannot find additional documents in the Documents section, please log in to your account and Send Document Request from your account section.

The TendersOnTime reference is 8102388. The purchaser document reference is 310470-2016.

See the Similar Tenders section on this page or browse other tenders from Switzerland.

This tender falls under Computer Hardware and Software Services, Defence and Security in Switzerland. Suppliers in these sectors can track similar Switzerland tenders using CPV-based alerts.