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Customer Experience Management Platform Project Tender - 142694155

The INSURANCE AUTHORITY has issued a Tender notice for the procurement of a Customer Experience Management Platform Project in the Saudi Arabia. This Tender notice was published on 05 Jun 2026 and is scheduled to close on 21 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 142694155, while the tender notice number is 2026-208 and Registering on the platform.

Procurement Summary

Country: Saudi Arabia

Summary: Customer Experience Management Platform Project

Deadline: 21 Jun 2026

Posting Date: 05 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142694155

Document Ref. No.: 2026-208

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Customer experience management platform project
ID: 1078657 Purpose of the competition: The Insurance Authority wants to contract with The Insurance Authority wants to contract with a specialized entity to participate in a platform for managing customer experience on social media accounts, which combines artificial intelligence with effective beneficiary care solutions, publishing, and research, and can drive growth. Business by identifying beneficiaries, understanding their needs and requirements, reaching them, knowing their expectations, interacting with them and serving them on all channels. The competition will be presented and their service offers will be received if they wish to participate, with the need to adhere to all other requirements, conditions and terms The time frame specified in this brochure when competitors express their desire to participate and submit technical and financial offers. Competition type: General competition Place of implementation:

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Tender Notice

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