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Customer Experience and Quality Management Tender - 64797389

The ETHIO TELECOM has issued a Tender notice for the procurement of a Customer Experience and Quality Management Training Service in the Ethiopia. This Tender notice was published on 28 Mar 2022 and is scheduled to close on 20 Apr 2022, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 64797389, while the tender notice number is 4078431 and Registering on the platform.

Procurement Summary

Country: Ethiopia

Summary: Customer Experience and Quality Management Training Service

Deadline: 20 Apr 2022

Posting Date: 28 Mar 2022

Other Information

Notice Type: Tender

TOT Ref.No.: 64797389

Document Ref. No.: 4078431

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79342300 - Customer services
80530000 - Vocational training services

Purchaser's Detail

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Tender Details

Tenders are invited for Customer Experience and Quality Management Training Service.
Information Technology Infrastructure Library (ITIL)

Big Data Analysis and Presentation

Product and Service Testing Techniques

Quality Management System
Bid closing date: Apr 20, 2022 5:00 PM

Bid opening date: Apr 21, 2022 10:00 AM

Region: Addis Ababa

Bid document price: 100 birr

Bid bond: 50, 000.00 birr
Bid documents can be obtained from ethio telecom's Head Office, Room No. 201-A during office hours (Monday to Friday) upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) or you can also find bid documents from web sites www.afrotender.com, www. extratenders.com and www.2merkato.com upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) by using tele birr payment platform.
Bid proposal will be received at ethio telecom, Head Quarter 2nd Floor, Room No. 211B, Before or on April 20, 2022 5:00 P.M. Bids presented by any bidder after the closing date shall not be accepted.

Documents

Tender Notice

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