Crm Hosted Software Tender in United Kingdom - 141887220

Procurement Summary

Country: United Kingdom

Summary: Crm Hosted Software

Deadline: 17 Jun 2026

Posting Date: 23 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 141887220

Document Ref. No.: MT237392

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: GBP 35000

CPV Classification

48000000 - Software package and information systems

Purchaser's Detail

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Tender Details

Purpose and Scope
This specification sets out Taunton Town Council's requirements for a hosted CRM, asset management, and mobile working system for Council services.
The requirements are expressed in functional and outcome-based terms. Suppliers should explain how their proposed solution meets, partially meets, exceeds, or does not meet each requirement, and should provide evidence from comparable local authority implementations where relevant.
The initial contract term is one year, with optional annual renewal by the Town Council. The estimated value of the contract is less than GBP 20, 000 including setup costs for the first year, Total possible contract available for four years at 30, 000 GBP.
The required system will support Council assets and services across Taunton. Current asset categories include Bins, Buildings and Structures, Defibrillators, Footpaths, Noticeboards, Parks and Play Areas, Signs, Speed Indicator Devices, Toilets, Trees, and further configurable categories. Detailed requirements are set out in the Requirements Matrix.
Council Background and Current State
Taunton Town Council is responsible for a broad and growing portfolio of local assets and services. Current customer contact, service, and asset information is held across multiple systems and records.
These arrangements make it difficult to maintain a single version of the truth, report consistently, and provide clear updates where residents raise service requests.
Object...
Location Of Contract : South West

Industry : Software package and information systems - 48000000

Value Of Contract : £30, 000 to £35, 000

Published Date : 22 May 2026

Closing Date : 17 June 2026

Documents

 Tender Notice